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Known Limitations and Issues of Linux VDI

  • Last Updated Date: 03-April-2025
  • Release: HyWorks v3.4-SP2

Note

The known issues list is updated with every release. Listed below is the latest summary of issues.

Bug ID Description
27265 App Delivery: The Linux session host server supports application delivery only in Shell mode.
Recommendations: Though connection profile > Access mode is overridden, and shell mode is always used, but in any case if issue occurs and RemoteApp is set as access mode, it should be changed to Shell mode.
27264 App Delivery: Only a single session per user per server is supported.
Recommendation: Publish only a single application or only a shared hosted desktop pool from a Linux session host server. Neither applications nor shared hosted desktops nor multiple applications should be published.
26270 The warning is not displayed when Linux packages are being installed on unsupported versions. Check supported Linux flavors and versions for HyWorks.
26088 HyShell is not working with the latest assistive packages (v22022022) on Linux SHD v17.3 with the VIP feature enabled.
25997
25995
Multiple packages are not installing on CentOS-v7.8.2003, and there are no error logs for the same in the package installation logs. The current or latest assistive package (v06062022) can not be used for CentOS-v7.8.2003 delivery.
#25995: HyPrint is not working on CentOS with the latest assistive packages (v06062022).
24768 The newly provided customization option "to make deployed VM member of AD group" does not work for Linux-based VMs and is applicable only for Windows-based VMs.
24742 Linux-based VMs show the old display name, though updated on HyWorks Controller, as the controller does not send the updated display name of the user in subsequent calls.
24718 Session disconnection logs sent to syslog or ARS do not have PIDs and so it is not possible to associate it with the specific session.
24572 Linux-based DVM tools do not support automatic repair or replacement of corrupted local database. The administrator has to replace the database to resolve the issue.
23944 HyShell is not supported on any vanilla XUbuntu OSes, i.e., v16/18/20.
23335 The connection to the RHEL-based desktop fails when the dollar sign is the last character of the username.
22763 Though Linux DVM agent is configured to send only Process monitoring logs to ARS/Syslog, it also incorrectly sends User session monitoring logs to ARS/Syslog.
21744 The IP virtualization feature is not supported with xUbuntu 16.04 or Accops SHD v1.7.3 and may cause system failures.
21729 After installing assistive packages on BOSS VM, the built-in USB redirection service remains disabled by default.
Additional steps to be performed in BOSS for enabling services:
- Run script in assistive package "boss_os_run_after_reboot.sh"
21608 Power options are not visible for admin users in Linux SHD who are not part of the "tsusers" group.
Workaround: Use commands to perform power operations.
21521 In Hyprep, at the time of joining the domain, if just the Alternate DNS is configured or when both DNS are kept empty, the Agent log displays AD DNS bad packet error, and it is not possible to join the domain.
21420 On XUbuntu 18.4.1, the Lock screen option is not working inside the desktop session.
21399 The IP address of the BOSS VM is not getting reported on Hyper-V, and thus, the delivery of BOSS OS based Linux desktops is not be possible from Hyper-V or SCVMM.
20476 On removing the app session from the Controller, the session does not get terminated, and the Object ref is printed in desktop agent logs. The issue is observed intermittently on XUbuntu 16.
20057
20033
App/desktop session status is not getting updated on Controller and session host when the session gets disconnected because of network disconnection of SHD, even after SHD's network gets restored.
20012 If the application session exists on the controller even after the user has logged out of the application session and the agent is down, the user has to re-log in to HyWorks.
19876 Instead of logging off, sessions are disconnected when 'Force user logoff' is configured in the session team of non-persistent session host servers.
19583 HyPrep in Linux by default removes the network, recreates it, and gets IP from DHCP, which means even if a deployment uses a static IP of Gold master, it may get preserved on the cloned VMs post provisioning and customization in Accops.
18804 The domain joining GUI script is not working for XUbuntu 20.4.3 Non-HWE kernel (VM created from uploaded VHD).
17091 Additional limitations of Power management for the Managed Linux SHD pool:
1. No notification is displayed to the user when servers are cordoned or shut down.
2. The user will not be able to save the work before shutdown, which results in data loss.
14576 Lag is observed while streaming video on Linux VDI compared to Windows Remote Desktops.
14567 When Proxy is enabled while installing the DVM Tools assistive package, a few packages are not getting installed.
Workaround: Provide direct internet access on the VM where the package needs to be installed.
14508 Intermittently, the built-in USB redirection driver goes into an unreachable state, resulting in USB redirection failure on Linux Virtual desktops when the user logs in and logs out multiple times from VDI.
Workaround: Reboot Linux Virtual Desktop.
14417 Intermittently, an error is logged in the Desktop agent log of Linux SHD, while calling API..' log logged in.
14406 Centos 7.5 Linux VDI upgrade failed from version 04102018 to the latest 20201110 version (offline package). CentOS 7.8.2003 is supported, thus, an upgrade of OS is expected.
14402 Controller settings in the Database are not getting updated in case of upgrading the latest DVM Tools (Via offline package)on Linux SHD v1.6
Workaround: Delete the old database file and restart the edcdvm service.
14372 [LDAP]: Colon sign is not working with LDAP user.
14367 [LDAP] * Asterisk character is not supported in username (mid and last position).
14366 [LDAP] User sync is failing when the username starts '!'.
14343 [workgroup] The Display name is not getting updated in SHD for the Linux SHD desktop session.
14325 [Workgroup] The Application shortcut is not getting created on the desktop if the user has $ and `characters in their username.
14309 GUI script to configure Active Directory in Linux VDI gives incorrect error. Message display: 'The computer is not joined to the domain'.
14227 The session ID is not getting when a user launches Linux SHD/app with AD user [SHD v 1.7.1] with connection mode set as Remote App.
14185 Upgrade from Linux DVM tools v3.3.1.12 and older versions is not supported, and pools should be redeployed after upgrading the Gold master with the latest offline packages.
12756 In the USB network gate, previous USB device entries are not getting removed, creating confusion for the end user.
12532 Caps lock is not working correctly on reconnect with HyLite. More options to be evaluated for the same.
5068 Linked Clones of Generation-2 Linux VMs on Hyper-V fail to boot due to the error "Virtual Machine Manager cannot locate the boot or system volume on virtual machine".
5062 Many fields (Owner, Organization Name, Locale, Key) in OS customization are not used with HyPrep on Linux desktops but are present in HyWorks Controller Management Console.
5058 The working directory configuration in the application publishing wizard is not used for Linux-based virtual apps.