Accops HyWorks 3.6 Knowledge Center
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Initializing search
Release Notes
Getting Started
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Admin Guide
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Knowledge Base
FAQs
Accops HyWorks 3.6 Knowledge Center
Release Notes
Release Notes
Release 3.6-HF1.1
Release 3.6-HF1.1
Overview
Features & Enhancements
Bug Fixes
Release 3.6-HF1
Release 3.6-HF1
Overview
Features & Enhancements
Bug Fixes
Release 3.6
Release 3.6
Overview
Features & Enhancements
Bug Fixes
Release 3.4-SP2-HF2
Release 3.4-SP2-HF2
Overview
Features & Enhancements
Bug Fixes
Release 3.4-SP2
Release 3.4-SP2
Overview
Features & Enhancements
Bug Fixes
Previous Releases of HyWorks
Previous Releases of HyWorks
Previous Releases
Known Issues in HyWorks
Known Issues in HyWorks
Overview
Installation and Upgrade
HyWorks Controller
Shared Hosted Desktops and App
Dedicated Desktops
Linux VDI
Connectors
HyLabs
Getting Started
Getting Started
Product
Product
About
Components
Supported Versions Matrix
Workflow
Workflow
Overview
Planning
Planning
Network Deployment
Sizing
Pre-requisites
Installation
Session Delivery
Session Delivery
Workflow
Supported OS Versions
Windows-based Delivery
Linux-based Delivery
Prepare Platform
Prepare Platform
Virtualization Platform
Virtualization Platform
Prepare VMWare
ESXi/vCenter
Prepare Microsoft
Hyper-V/SCVMM
Prepare Nutanix Prism
Element/Central
Prepare Azure
Prepare AWS
Prepare Oracle
Gold Master Preparation
Gold Master Preparation
Prepare Windows Desktop VM
Prepare Windows Desktop VM
Supported OS
Software Installation
Configuration Changes
System Performance Improvements
Hypervisor Settings To Improve Performance
HyWorks Controller Changes
Prepare Linux Desktop VM
Prepare Linux Desktop VM
Supported OS
Ubuntu
Ubuntu
Pooled Apps & Desktops
Personal Desktops
RHEL/Cent OS
RHEL/Cent OS
Personal Desktops
Pooled Apps & Desktops
Additional Configuration
Additional Configuration
Post OS-Installation Configuration
Install Accops Dependency Packages
Configurations and Environment Preparation
Linux VDI Advance Configurations
Troubleshooting and Basic HowTos
Prepare Azure Desktop VM
HyWorks Configuration
HyWorks Configuration
Basic HyWorks Configuration
Windows based Desktops and Apps
Windows based Desktops and Apps
Personal Virtual Desktop
Pooled Virtual Applications
Pooled Virtual Desktops
Linux based Desktops and Apps
Linux based Desktops and Apps
Personal Virtual Desktop
Pooled Virtual Desktops
Pooled Virtual Applications
Pooled Sessions Limitations
User Logon
Next Level Configuration
Next Level Configuration
Provisioned Desktop Customization
Client
Installation
Installation
Overview
Installation and Maintenance
Installation and Maintenance
Controller
Controller
Prerequisites
Fresh Installation
Maintenance
Troubleshooting
Session Host Server - Windows
Session Host Server - Windows
Prerequisites
Fresh Installation
Maintenance
Troubleshooting
DVM Tools - Windows
DVM Tools - Windows
Prerequisites
Fresh Installation
Maintenance
Troubleshooting
Hyper-V Connector
Hyper-V Connector
Prerequisites
Fresh Installation
Maintenance
Troubleshooting
VM Scale Booster
VM Scale Booster
Prerequisites
Fresh Installation
Maintenance
Troubleshooting
Scheduler and Action Processor
Scheduler and Action Processor
Prerequisite
Fresh Installation
Maintenance
Troubleshooting
Session Recording Manager
Session Recording Manager
Prerequisite
Fresh Installation
Maintenance
Troubleshooting
Admin Guide
Admin Guide
About HyWorks
About HyWorks
Overview
Components
Terminologies
HyWorks Administration
HyWorks Administration
Important Ports used by HyWorks
Management Console
Management Console
Overview
Administrative Access
Management Console Layout Overview
Administrators of HyWorks
Role based Administration
Role based Administration
Overview
Administrators
Roles
Role Privileges Comparison
System Settings References
System Settings References
Overview
Controllers
License
HyWorks Backup Configuration
SMTP Configuration
Syslog Config
General Settings
General Settings
Advance Config
Advance Config
Overview
Authentication
Clustering
Controller
Desktop Management
Desktop Pool
Endpoint Management
Licensing
Provider
HyLabs
Session Management
System
UI Control
Service Config
Site Management
Announcements
Announcements
Overview
Management
Licensing
Licensing
Overview
License Types
License Activation on HyWorks Controller
Cluster License
Multi-Organization Structure License
Monitor License Usage
Authentication and Authorization
Authentication and Authorization
Overview
Default Authentication and Authorization Configuration
Prerequisites for Adding an Authentication server
Authentication Servers Management
Monitoring Authentication Server Status and Failure Status
Failover Configuration for Authentication Server
Built-In Directory Server and Local User Management
Built-In Directory Server and Local User Management
Overview
Users
Groups
Registered User Management
Registered User Management
Overview
View User details
User Details for Troubleshooting
Management Options
Organizations and Multi-tenancy
Organizations and Multi-tenancy
Overview
Multi-Organization Structure
Default Organization
Organization Configurations
Organization Resource Sharing Concepts
Organization Management
Configure Child Organization Resources
Deployment Examples
Functioning of HyWorks in different Deployment
Virtual Desktops &
Application Delivery
Virtual Desktops &
Application Delivery
Overview
Provider Management
Provider Management
Provider Management
Personal or Single-session
Desktop Delivery
Personal or Single-session
Desktop Delivery
Overview
Personal Desktop Delivery Model
Desktop Pools
Desktop Pools
Management
Examples of Desktop Pools
Deployment Over
Multiple Datastores
Override Server Defaults
Managing Personal Desktops
Advance Configurations
Applications and Shared Hosted Desktop Delivery
Applications and Shared Hosted Desktop Delivery
Overview
Supported Platforms
Session Host Server Management
Shared Desktop Management
Server Team Management
Server Team Load Balancing
Applications Delivery
Applications Delivery
Overview
RemoteApp &
Old Shell Mode
New Shell Mode
MSIX App Attach
Shared Hosted Desktop Delivery
SHD and Application Delivery in Workgroup
Session Host IP Virtualization
Advance Configurations
Power Management
Power Management
Overview
Configurations
Workflow
Restrict Sessions to Client Groups
Restrict Sessions to Client Groups
Client Groups
Session Recording
Session Recording
Overview
Configurations
Workflow
Recording Profile
Remote Support
Remote Support
Session Shadowing
Remote Assistance
Session Management
Session Management
Overview
User
Session Management
Shared Desktop
Session Management
Personal Desktop
Session Management
Controller High Availability
Controller High Availability
Overview
Concepts and Terminologies
Cluster Mechanism
Cluster Configuration
Cluster Management
Limitations of Clustering
Virtual IP Configuration
for Active-passive Cluster
Controller Housekeeping
Controller Housekeeping
Overview
Manual Backup
Configure Automatic Backup
Restore HyWorks Controller
DC-DR Sync
Policies - Control &
Experience
Policies - Control &
Experience
Connection Profiles
Connection Profiles
Overview
Connection Profile Attributes
Connection Profile Management
USB Profiles
Desktop Policies
Devices Management
Devices Management
Overview
View Registered Devices
View Devices Information
Export Devices Information
Device Configurations
Device Configurations
Overview
Default Settings
Group Settings
Device Settings
First-time Configuration on Devices
Device Set Management
Manage Devices
Upgrade Management
Advance Configurations
Monitoring
Monitoring
Dashboard
Live Sessions
Live Sessions
Overview
User Sessions
Desktop Sessions
App Sessions
Session Recording View
Network Activity Monitoring on VDI
Monitoring Application Access and Sessions
Monitoring File Transfer
Accops User Experience Manager (AUEM)
Accops User Experience Manager (AUEM)
Overview
Installation and Basic Configurations
Advance Configurations
Advance Configurations
AUPM
AWEM
Tray Agent
Reports and Output on ARS
Troubleshooting
Local Resource and Media Redirection
Local Resource and Media Redirection
Printing in Accops
Clipboard, File-transfer &
Drive Redirection
Logging and Reporting
Logging and Reporting
Overview
Log Database
View and Download HyWorks Logs
Log Archiving
Advanced Log Configurations
Logs of HyWorks Components
Support Links
Support Links
Support
HyLabs
HyLabs
About HyLabs
About HyLabs
Overview
Components
Terminologies & Definitions
Installation &
Cluster Configurations
Installation &
Cluster Configurations
Overview
HySecure Installation
HyWorks Installation
HyLabs Cluster Configurations
Server Configurations
Server Configurations
Overview
HySecure Configurations
HyWorks Configurations
HyLabs Administration
from HyLabs Portal
HyLabs Administration
from HyLabs Portal
HyLabs Admin Login
Dashboard
Objects
Objects
Gold Master
Gold Master
Add & View
Edit, Delete & More...
Course
User Management
Reservation Management
Reservation Management
Reservations
Reservations
Overview
Create, Update &
Delete Reservation
Deployment Options
Reserved VMs
Configurations
Configurations
Provisioning Profiles
Notification Settings
Default Reservation Settings
Deployment Settings
CSV Configurations
CSV Configurations
Overview
CSV Specifications
Classification Rules
Announcement Settings
Announcement Settings
Announcements
My Settings
HyLabs Users
Permission Matrix
Special Delivery Use cases
Special Delivery Use cases
HyLabs with AVD
HyLabs with AVD
Overview
Configuration
Integration
Advance Customizations
in HyLabs
Advance Customizations
in HyLabs
Advance Customizations
References
References
References
Knowledge Base
Knowledge Base
SSO Template
AUEM Resource Management
Administration
Administration
Reset Super-Administrator Credentials
Pointing Management Console to
Remote Controller Service
Connect to Hypervisor Console
Change IP Address of
HyWorks Controller
Configure Controller to Use Specific IP Address
Resolve Black Patches
in Windows Desktop Session
Management Console (v3.4) not accessible on Windows 2012R2 or lower
Application Delivery
Application Delivery
Publish folder at
UNC Path
Resolve Excel Crash
with SEP
Resolve O365 License Issue
on SHD
Resolve Unable to Connect Multiple Users on Windows 2022
Audit & Reporting
Audit & Reporting
Session Recording
Watermark
Desktop Delivery
Desktop Delivery
Gold Master Pre-requisites
Desktop delivery with PCoIP
Desktop delivery with PCoIP
PCoIP Overview
PCoIP Agent and Client
Installation
HyWorks and HySecure
Configuration
Device Re-direction
Device Re-direction
Capture Win Spool File
Adobe lists default printer only
Eltima Over the
Network Configuration
Performance
Performance
Performance Tweaks &
Log Archive
Security
Security
Publish Shared Drive
as Hosted App
Restrict RDP to SSH
Client
Client
Connect Thin Client
To Controller
HyWorks Client for Windows 11
HyWorks Client for Windows 11
Installation & Configuration
Appendix
Install in Thin-client mode
Troubleshooting
User Experience
User Experience
MS Teams Audio/Video
Optimization
Zoom Installation and Optimization for Windows
User Interface
User Interface
Enable User Workspace
link
User Profile Management
User Profile Management
Apply Desktop Wallpaper
Change Date/Time on RDSH
Enable HyShell Desktop
Customization
Group Policy Loopback
Processing
Resolve Temp Profile
Issue in SHD
FAQs
FAQs
Installation & Setup
Dedicated Desktop Delivery
Apps & SHD Delivery
Terminologies