DVM Tools Installation in Maintenance Mode

Upgrade HyWorks DVM Tools

DVM Tools can be upgraded from the HyWorks Controller through:

1. Desktop Pool

2. Desktop VM Page

Prerequisite

Before upgrading the HyWorks DVM Tools:

1. Download the latest version of HyWorks DVM Tools.

2. Copy the HyWorksDVMTools.exe file and replace it with the following location on the HyWorks Controller:

   C:\Program Files (x86)\Accops\HyWorks\HyWorksUpgradeService\Updates\Windows\

3. Restart the Accops HyWorks Upgrade service to refresh the latest DVM tools information. If you do not restart, information will be refreshed automatically after 15 minutes.

4. Access the HyWorks Management Console and navigate to the Desktop VMs to check for which VMs the DVM Tools are not upgraded.

   

Upgrade through Desktop Pool

1. Access the HyWorks Management Console and go to the Workspace >Desktop Pools and edit the desktop pool.

2. Go to Advanced and enable the Auto Upgrade Desktop Agent, select the modules that need to be upgraded, and save the pool.

   

3. The HyWorks Controller will start pushing updates to the desktop VMs.

4. The HyWorks DVM Tools for the desktops associated with the desktop pool will be upgraded.

Upgrade through the Desktop VM page

1. Access the HyWorks Management Console and go to the Desktop VMs page. Select the desktop VM for which the HyWorks DVM tools must be upgraded.

2. Click Upgrade Agent.

   

3. Select the modules to upgrade and click Upgrade.

   

4. The HyWorks DVM Tools will get upgraded for that Desktop VM.

Uninstall HyWorks DVM Tools

1. Go to the Control Panel > Programs and Features.

2. Select the HyWorks DVM Tools Module > Click Uninstall.

   

3. Click Yes continue.

   

4. The HyWorks DVM Tools Uninstall wizard will be displayed.

   

5. Select all the components that need to be uninstalled and click Uninstall to start the process.

6. Wait for the uninstallation process to finish. Follow the onscreen instructions, if prompted.

7. The wizard will prompt to reboot the machine:

   1. Select Reboot now to reboot the system and finish the un-installation [recommended]

   2. Select the I want to manually reboot later option to reboot the system later.

Installation Logs

HyWorks installation logs can be used for troubleshooting and verification purposes. Installation logs are created at the following location:

<DVM Tools Installation Directory>\HyWorks Desktop Agent\Logs,for example,
C:\Program Files (x86)\Accops\HyWorks Desktop Agent\Logs