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Upgrade Management

All registered Devices can be centrally managed from HyWorks Controller.

Software Version Check and Alerts

HyWorks Controller stores version information files in its installation directory and it matches software version of each client. If client software version is lower than version available on server (controller), it starts showing alert.

<Install Directory>\Service\Contents\Firmware\\<PlatformId>

  • List of Platform Ids with Model Name
Sr. No. Device Model Platform ID
1 Windows Client EDCMS01WIN000
2 Widows on-demand Client EDCMS01WIN100
3 macOS Client EDCA00MAC000
4 Hy1000 EDCDB09ARMHF
5 Hy2000 ETCC00ARMUBU012
6 Hy3000 (OS 4.8) ETCC00XC0480
7 Hy3000 (OS 6.2) ETCC00XC0620
8 HY3020 ETCC00XW7
9 Hy4000 (OS 4.8) ETCC01XC0480
10 Hy4000 (OS 6.2 ETCC01XC0620
11 Ubuntu Client EDCOS01UBU012
12 Ubuntu Client-64 bit EDCOS64UBU016

  • Version Info file Contents

    FileName=HyWorksClient_Installer_UPGRADE_HYCLIENT-UBUNTU.7z
    Version=321129

    Where

    • FileName is name of upgrade file, kept at following location:

      <Install Directory>\Service\Contents\Firmware\Upgrade

    • Version is software version of upgrade file, the same is used to compare versions

Pushing Upgrade from HyWorks Controller

To push upgrade to specific Device model, following steps can be used:

  1. Identify Hardware Id of the model or type of devices to be upgraded e.g. Hy4000 (ETCC01XC0620) needs to be upgraded

  2. Download latest upgrade patch from Accops website and copy at the following location:

    <Install Directory>\Service\Contents\Firmware\Upgrade

  3. Update settings in info.ini file at following location:

    <Install Directory>\Service\Contents\Firmware\ETCC01XC0620

    1. Set FileName=\<name of downloaded file> e.g. FileName=HyWorksClient_Installer_UPGRADE_321154_HY3000.7z

    2. Set Version=\<version of file> e.g. Version=321154

  4. Login into HyWorks Controller Management Console > Devices, follow below alternate process to push upgrade to one/ multiple or group of devices:

    1. Push updates to Specific Device: To push updates to specific device,

      1. Search and select Device from list

      2. Click Device Settings > Upgrade Settings

      3. Set Auto Update Client as Enabled

      4. Save settings. Controller will share upgrade details and client will download the updates automatically.

    2. Push updates to all Devices of same model: To push updates to all Devices of same model, upgrade can be enabled from Default Settings, with assumption that devices are inheriting upgrade settings from Default.

      1. Consider upgrade file has been copied to respective location and info file has been updated

      2. Go to Devices > Default Settings > Upgrade Settings

      3. Select Auto Update Client

      4. Devices, which satisfy following conditions will start getting updates:

        1. Inheriting Upgrade Settings from Default

        2. Belong to model for which update files are available and running with lower version than mentioned in info file

Upgrade File Extensions

Commonly used upgrade file extensions are:

  1. .tgz (Old upgrade files for Linux based HyWorks Clients)

  2. .7z (new upgrade file format for Linux based HyWorks Clients)

  3. .zip (Windows based HyWorks Clients)