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Configuration Changes

This page describes configuration changes that must be done on the DVMs for performance enhancements or HyWorks deployment.

Enabling Audio in a Remote Session

Though audio is enabled in the HyWorks Controller Connection Profile and Device Settings, audio will not work until the following configurations are enabled on the virtual machine:

STEP 1: Starting the Windows Audio Service

  1. The Windows audio service should be running.

    1. To open Services, at the Run prompt, type Services.msc and press Enter.

    2. Make sure the status of the Windows Audio service is Started.

    3. If the Windows Audio service is not running, change the Startup type option to Automatic and start the service.

STEP 2: Enable audio and configure the audio playback quality in the remote session from the Group Policy.

  1. Open the Run prompt, type mmc, and press Enter.

  2. Add the Group Policy Object Editor snap-in.

  3. Go to the Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host.

  4. Enable the Allow Audio and Video Playback Redirection settings in the Device and Resource redirection.

  5. Enable Limit audio playback quality setting as per the requirement. The Playback Quality should be configured according to the HyWorks Controller Connection Profile.

  6. Restart the virtual machine.

For details on the Audio configuration, refer to the Microsoft KB articles:

Enabling the Microphone (Audio Recording Devices) in a Remote session

  1. Open the Run prompt, type mmc, and press Enter.

  2. Add the Group Policy Object Editor snap-in.

  3. Go to Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host.

  4. Enable the Allow audio recording redirection setting in the Device and Resource redirection.

  5. Restart the virtual machine.

Enable the RDP 8 on DVMs

By default, HyWorks 3.4 uses the RDP 8 protocol. Therefore, all the DVMs should have the RDP 8 installed and enabled for best performance. A of operating systems and their respective processes to enable the RDP 8 in them has been given below:

Installing the RDP 8.0 on DVMs and supported Windows platform

  • Follow the steps given below to enable the RDP 8 on Windows 7x86 and Windows 7x64

    1. Install the required updates/service packs on the target virtual machine.

    2. Install the pre-requisite hot-fix (KB2574819) using the Windows update (Refer to the following Microsoft KB article for the download details and more information)

      RDP 8.0 Hotfix: http://support.microsoft.com/en-us/kb/2574819

  • Install the RDP 8.0 update on Windows 7 using the Windows update (KB2592687)

    **RDP 8.0 Update**: [http://support.microsoft.com/en-us/kb/2592687](http://support.microsoft.com/en-us/kb/2592687)

  • Windows Server 2008 R2 x64

    RDP 8.0 Hotfixes (KB2574819 and KB2592687) are also available for Windows Server 2008 R2, but the server-side enhancements do not apply to it. As such, remote session performance improvements will not be available when connecting to Windows 2008 R2.

  • Windows 8, 8.1,10 and Windows Server 2012 R2

    The operating systems Windows 8, 8.1, Windows 10, and Windows Server 2012 R2 do not require manual configurations and can be used with the default RDP configurations.

Enabling the RDP 8.0 on DVM

To enable the RDP 8.0 on a remote computer that's running Windows 7 SP1, follow the steps given below:

  1. Install the appropriate version of the update package by running the Windows6.1-KB2592687 update file. (Refer to the above section: INSTALLING RDP 8.0 ON TARGET MACHINE for details)

  2. Restart the computer.

  3. Open the Local Group Policy Editor.

  4. Enable the Remote Desktop Protocol policy. The setting for this policy is under the following node:

    Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment

  5. Enabling UDP with TCP in a remote session can improve session performance significantly. The RDP Transport policy must be enabled to enable UDP and the value should be set to Use both TCP and UDP. The setting for the RDP Transport policy is under the following node:

    Computer Configuration\Administrative Templates\Windows Components\ Remote Desktop Services\Remote Desktop Session Host\Connections

    Important

    • Configuring the RDP Transport policy lets the firewall allow UDP port 3389.

    • Currently, HyWorks supports UDP packets only in remote sessions between Windows clients and Windows servers.

  6. Restart the computer.