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HyWorks DVM Tools Installation

This section provides information on the HyWorks DVM Tools installation process on Windows desktop VMs.

Note

  • Copy the HyWorks setup locally on the target server. Running the HyWorks setup from the UNC path is not supported and will fail.
  • Running the HyWorks setup may fail during the file extraction process, if the logged-in user has a roaming profile. Hence it is recommended to log in with local administrator user credentials.

Overview

Accops HyWorks DVM Tools is an integrated software package, installed on the desktop virtual machines residing on hypervisors like VMware ESXi, Microsoft Hyper-V, or Nutanix AHV. HyWorks DVM Tools facilitates trouble-free access of the desktop to end-users.

The DVM Tools package comprises the following components:

  • HyWorks Desktop Agent

  • HyWorks USB Cleaner (USB Disconnection/Remover Utility)

  • HyWorks USB Redirection Module [Built-In USB Redirection Driver (Server-side) module]

  • Accops Session Server Extensions

  • Accops Session Recording

  • AUEM (Accops User Experience Manager)

Refer to the Accops HyWorks DVM Tools section for details.

Check and download the latest HyWorks DVM Tools from the Accops Support portal or website.

The download link is also accessible from the HyWorks Controller Management Console > Help page.

Prerequisites

HyWorks DVM Tools for Windows requires Dot NET 4.7.2. Refer to the Software Requirements section for details.

Silent mode Installation steps (optional)

Use the following command to install the HyWorks DVM Tools for Windows silently:

HyWorksDVMTools.exe /S /desktopagent=1 /hyprint=1 /usbcleaner=1 /usbredirection=1 /EnableShdMode=0

Note

  • To skip installation of any module, pass the flag as 0 instead of 1.
  • By default, the EnableShdMode is disabled. This flag is useful to support SHD Push feature.

Installation steps

  1. Log in using user credentials with local administrator privileges on the dedicated desktop.

  2. Download HyWorksDVMTools.exe. Verify the MD5 sum of the downloaded file.

  3. Double click and launch the Installer. Click Next to proceed.

  4. Accept the License Agreement by clicking I Agree.

  5. Select the modules to be installed and click Next.

  6. Choose the destination folder and click Install to start the installation process.

  7. Once the installation is complete, click Finish. In case of an upgrade, you will be prompted to reboot the desktop VM. The installation will be complete after the machine is rebooted.

Installation Logs

HyWorks installation logs can be used for troubleshooting and verification purposes. Installation logs are generated at the following location:

<DVM Tools Installation Directory>\HyWorks Desktop Agent\Logs,
e.g. C:\Program Files (x86)\Accops\HyWorks Desktop Agent\Logs