Resolve Temporary Profile Issue in SHD

This page helps with resolution of temporary profile issue in SHD server.

How to resolve temporary profile issue

1. Take RDP of all session host server one by one

2. Logoff user session from controller and server for all users who are getting temp profile after login in SHD

3. Go to Below path in SHD Server

4. Run regedit (Use admin account)

   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

5. Search for user profile which is facing temp profile issue. Delete the user old profile key that has a ending in

   s-1-5-21-*.................................bak.

   (Refer snapshot)

   

6. Now try to login with user from Hyworks client.

7. You can open command prompt to check user getting his profile or temp profile

8. If issue persists, then go to below path in SHD server and rename his profile username to username_old and delete profile key again from registry if generate with .bak

   C:\user

   e.g., If test user is getting temp profile then you can rename test user to test_old from C:\users path in SHD server(Refer snapshot).If folder redirection and roaming policy is applied then you need to rename from file server.

   

9. Make sure you remove all .bak files from all server where that user getting temp files.

10. If user profile created on File share server then rename user profile with username_old name and login again.