Pre-requisites
System Requirements
-
Ensure the following system requirements are met and the necessary software is installed.
Port Requirements
Different HyWorks modules use different ports to deliver application and desktop sessions to the users. HyWorks uses designated ports for communication. The table lists default ports that are required for communication, which functionalities might not work if those ports are not open for communication.
| From | To | Purpose | Port No. | Protocol | Customizable | Mandatory | If the port is not open |
|---|---|---|---|---|---|---|---|
| HyWorks Controller Management Node - 1 | HyWorks Controller Management Node - 2 | Clustering | 38866 | TCP | No | Yes | Cluster and high availability will not work |
| HyWorks Controller Management Node - 1 | HyWorks Controller Management Node - 2 | Monitoring | 38870 | TCP | No | Yes | Resource consumption of other nodes will not be visible |
| HyWorks Controller Management Node - 2 | HyWorks Controller Management Node - 1 | Clustering | 38866 | TCP | No | Yes | Cluster and high availability will not work |
| HyWorks Controller Management Node - 2 | HyWorks Controller Management Node - 1 | Monitoring | 38870 | TCP | No | Yes | Resource consumption of other nodes will not be visible |
| HyWorks Management Nodes | HyWorks Session or Broker Nodes | Clustering | 38866 | TCP | No | Yes | Controller clustering will not work |
| HyWorks Management Nodes | HyWorks Session or Broker Nodes | Monitoring | 38870 | TCP | No | Yes | Resource consumption of other nodes will not be visible |
| HyWorks Session or Broker Nodes | HyWorks Management Nodes | Clustering | 38866 | TCP | No | Yes | Controller clustering will not work |
| HyWorks Controller Management Nodes | SQL Server | Service Database (R/W) | 1433 | TCP | Yes | Yes | HyWorks controller will not work without database connectivity |
| HyWorks Controller Broker Nodes | SQL Server | Service Database (R/W) | 1433 | TCP | Yes | Yes | HyWorks controller will not work without database connectivity |
| HyWorks Controller Management Nodes | SQL Server (Logs) | Log database (R/W) | 1433 | TCP | Yes | Yes | Logs will not be pushed to the SQL server and will not be visible on the management console |
| HyWorks Controller Broker Nodes | SQL Server (Logs) | Log database (R/W) | 1433 | TCP | Yes | Yes | Logs will not be pushed to the SQL server and will not be visible on the management console |
| HyWorks Controller Management Node - 1 | SQL Server (Management Node -2 ) | Database syncing | 1433 | TCP | Yes | Yes | Database syncing will not work. Applicable in case of the HyWorks-managed database high availability |
| HyWorks Controller Management Node - 2 | SQL Server (Management Node -1 ) | Database syncing | 1433 | TCP | Yes | Yes | Database syncing will not work. Applicable in case of the HyWorks-managed database high availability |
| HyWorks Controller Management Nodes | AD/LDAP | User authentication, authorization | 389, 636 | LDAP | No | Yes | Management nodes cannot communicate with AD or authenticate/authorize users |
| HyWorks Controller Broker Nodes | AD/LDAP | User authentication, authorization | 389, 636 | LDAP | No | Yes | Broker nodes cannot communicate with AD or authenticate/authorize users |
| HyWorks Controller | HyWorks Session Host | Session Info | 38871 | HTTPS | No | Yes | SHD and the application will fail to launch or will be rendered slowly |
| HyWorks Controller | HyWorks Session Host | Load Info | 38870 | HTTPS | No | Yes | Resource-based load-balancing functionality will not work |
| HyWorks Controller | HyWorks Session Host | RDP Service check | 3389 | TCP | No | Yes | The status of the RDS service will not be checked |
| HyWorks Controller | HyWorks Session Host | Desktop agent communication | 38863 | TCP | No | Yes | For system customization and agent communication |
| HyWorks Session Host | HyWorks Controller | Session Status | 38866 | HTTPS | No | Yes | The application will fail to launch |
| HyWorks Controller | Desktop Virtual Machines (DVMs) | Agent communication: DVM Status, Sysprep | 38863 | HTTPS | No | Yes | Sysprep of the clone VM will fail, and the Workgroup login will not work |
| HyWorks Controller | Desktop Virtual Machines (DVMs) | Remote Connection Availability Check | 3389 | TCP | Yes | Yes | RDP readiness of the VM will not be checked |
| Virtual Desktop VMs | HyWorks Upgrade Service (on Management Node) | DVM Tools Upgrade | 38865 | HTTPS | No | No | DVM Tools will not upgrade |
| Virtual Desktop VMs | HyWorks Controller Server | Response to Controller Communication | 38866 | HTTPS | No | No | DVM agents’ responses will not be received, and functional failures may occur |
| HyWorks Controller | Hyper-V Connector | Hyper-V VM Management | 38864 | HTTPS | No | Yes | Hyper-V VM will not be connected |
| HyWorks Controller | VMWare vCenter/ESX | VMware VM Management | 443 | HTTPS | On VMWare | Yes | VMware VMs will not be connected |
| HyWorks Controller | Nutanix AHV Server | Nutanix Management | 9440 | HTTPS | On Nutanix | Yes | Nutanix VMs cannot be connected |
| HyWorks Controller | Azure Portal | Azure Integration | 443 | HTTPS | No | Yes | Azure connector can not be used for app or desktop delivery |
| HyWorks Controller | AWS Portal | AWS Integration | 443 | HTTPS | No | Yes | AWS can not be used for app or desktop delivery |
| HyWorks Controller | Oracle Cloud Infrastructure | Oracle Integration | 443 | HTTPS | No | Yes | Oracle can not be used for app or desktop delivery |
| HyWorks Controller | SMTP Servers | Mail notification | 25,587,465 | TCP | Yes | Yes | Mail notifications will not be forwarded |
| Admin Browser | HyWorks Management Console Server | Web Management | 443 | HTTPS | No | Yes | Admin cannot do management |
| HyLabs (RMS Service/ Management Console) | HyWorks Controller Management Nodes | HyLabs | 38866 | HTTPS | No | Yes | For HyLabs delivery, HyLabs (RMS service) is deployed on a separate Windows server with the Management Console |
| HyLabs Server(s) If installed separately from the HyWorks Controller |
HyWorks Management Node(s) | Logging | 38872 | UDP | No | No* | HyLabs logs (e.g., reservation add/edit operations) will not come to the HyWorks Controller if a firewall is in between |
| User Browser | HyWorks Management Console Server (HyLabs portal) | HyLabs Web Portal | 443 | HTTPS | No | No | The user cannot log in using the browser and must log in through the Client |
| Virtual Desktop VMs | Accops MQ | Faster VM Status Updates | 5672 | HTTPS | No | No | Events will not be pushed to Accops MQ, and VM Scale Booster functionality will not work |
| HyWorks VM Scale Booster | SQL Server | Service Database access | 1433 | TCP | No | Yes | Scale booster will not be able to update the VM status in the DB |
| HyWorks Client | HyWorks Controller | User login, Device management | 38866 | HTTPS | No | Yes | The user cannot log in, and device management fails |
| HyWorks Client | RDS Server Host | Remote Session login | 3389 | RDP | No | Yes | The user will not be able to launch the desktop/applications |
| HyWorks Client | Hyper-V | Console Connect | 2179 | TCP | No | Yes | Hyper-V will not be able to connect to the Console |
| HyWorks Client | vCenter/ ESXi Host | Console Connect/ Authentication | 443 | HTTPS | No | Yes | VMware will be able to connect to the Console |
| HyWorks Client | ESXi Host | Console Connect/ Authentication | 902 | TCP | No | Yes | VMware will not be able to connect to the Console |
| HySecure Gateway | HyWorks Controller | User login, app launch | 38866 | HTTPS | No | Yes | The user app list fails, and the user app launch fails |
| HySecure Gateway | AD / LDAP | User authentication | 389 | LDAP | No | Yes | User authentication will fail |
| HySecure Gateway | AD / LDAP | Password Change | 636 | LDAP | No | No | Password change is not possible |
| HySecure Client | HySecure Gateway | User login, app launch | 443 | HTTPS | Yes | Yes | User login fails |
| HyLite Portal | HySecure Gateway | User login, app launch | 443 | HTTPS | Yes | Yes | User login fails |
| HySecure Gateway | DVMs | RDP | 3389 | TCP | Yes | Yes | The user will not be able to connect to reserved VMs |
| HySecure Gateway | HyWorks Web Server (HyLabs) | Connection to HyLabs | 443 | HTTPS | Yes | Yes | HyLite will not be able to get HyLabs Data |
| Desktop Virtual Machines | Session Recording Management Server (SRMS) | Recording upload | 38893 | TCP | No | Yes | Session recordings will not be uploaded to SRMS. Mandatory if session recordings are to be done |
| Session Recording Management Server (SRMS) | Accops MQ | HyWorks HA Status | 5672 | TCP | No | Yes | For HA of SRMS to get HyWorks Controller primary address. Mandatory if session recordings are to be done |
| Admin Browser | Session Recording Management Server (SRMS) | Streaming the recording. | 38893 | HTTPS | No | Yes | Streaming or viewing recordings. Mandatory if session recordings are to be done |
| Session Recording Management Server (SRMS) | SQL Server (Management Node -1 ) | Read/ Write the recording details into the HyWorks Controller DB | 1433 | TCP | No | Yes | Recording details will not be saved or fetched. Mandatory if session recordings are to be done |
| Session Recording Management Server (SRMS) | SQL Server (Management Node -2 ) | Read/ Write the recording details into the HyWorks Controller DB | 1433 | TCP | No | Yes | Recording details will not be saved or fetched. Mandatory if session recordings are to be done |
| Desktop Virtual Machines | Accops Reporting Server or Syslog Server | Sending network monitoring and file transfer logs to the Syslog server | 514 | UDP | Yes | No | Data will not be sent to the ARS server, and logs can not be used for reporting or visualizations |
| Desktop Virtual Machines | Accops Reporting Server | Sending AUEM and event details to ARS | 9200 | TCP | No | No | Relevant visualizations can not be created on ARS |
| HyLabs Server-1 (Management Console + RMS Service) | HyLabs Server-2 (Management Console + RMS Service) | High availability of the RMS Service | 38868 | TCP | No | No | For HyLabs delivery and the high availability of HyLabs services |
| HyLabs Server-2 (Management Console + RMS Service) | HyLabs Server-1 (Management Console + RMS Service) | High availability of the RMS Service | 38868 | TCP | No | No | For HyLabs delivery and the high availability of HyLabs services |