Known Limitations and Issues of Personal Desktop Delivery and Windows DVM Tools
- Last Updated Date: 03-April-2025
- Release: HyWorks v3.4-SP2
Note
The known issues list is updated with every release. Listed below is the latest summary of issues.
| Bug ID | Description |
|---|---|
| 24985 19564 |
The HyWorks Desktop Agent logs an error as "An invalid argument was supplied" after the IP address of a VM is changed. |
| 24930 | The VM scale booster does not create the required firewall rule for port 5672, which is the port used by desktop agents to communicate. The rule has to be created manually if the Windows firewall is enabled on the VM scale booster server. |
| 24000 | The latest VM scale booster v3.4.0.80 is incompatible with older versions of HyWorks controllers (v3.3-R3(13832) or lower). |
| 23975 | During installation, no appropriate logs are generated by the VM scale booster if it is unable to configure AccopsMQ. |
| 23963 | If the Desktop Agent service is restarted during a running session that has recording enabled, the recorded file may be corrupted and fail to upload. |
| 23824 | Providing a user with administrative privileges does not work on VMs with a Japanese OS. |
| 23823 | The HyWorks Desktop agent is unable to process a user with Japanese characters in their username, and the session logs out. |
| 23414 | When the HyWorks Windows DVM Tools are uninstalled, the firewall rules created for the built-in USB redirection driver are not removed and need to be removed manually. |
| 22385 | When DVM Tools are upgraded/repaired, the same version of the built-in USB redirection driver gets uninstalled and is re-installed, requiring a reboot. |
| 22370 | While installing the latest DVM tools, the option to install the USB redirection driver is checked by default, even if the latest version of the USB redirection driver is already installed. |
| 22027 | Upgrading the DVM tools may fail, or the replacement of the new binaries of integrated components, e.g., AUEM, recording modules may fail when the upgrade is performed during a running session. Recommendations: Upgrades should be done when there are no running sessions on the VM. |
| 18844 | The DVM Tools installer enters a non-responsive mode momentarily during uninstallation. |
| 18102 | The VM Scale booster logs display the customization status as not initiated even when the customization option is not enabled. |
| 12906 | DVM Tools continues to receive upgrades even when it is failing at the desktop end. |
| 7292 | HyPrep logs may not have appropriate logs for the following failures, which may be leading to faster resolution of problems: 1. The domain joining user does not have adequate permissions to join the machine to the domain. 2. The domain mentioned is not correct. |
| 7289 | HyPrep does not change the SIDs on customization. Workaround: Use Sysprep if it needs to change the SID. |
| 7288 | HyPrep does not change locale and time zone. Workaround: Use Sysprep if it needs to change the SID. |
| 7105 | Sysprep fails after you remove or update Microsoft Store apps that include built-in Windows images. Reference: [Sysprep fails with Microsoft Store apps - Windows Client. |
| 536 | USB cleaner utility attempts to remove system devices but fails because of the permissions. |