User Idle Timeout

Idle timeout is been introduced in the client to identify and logout user and inform the gateway about the user being logged out.

Configuration

Idle time out feature on and Off is driven from a flag in the version info file.

Verinfo Tag: USER_IDLE_TIMEOUT_ENABLE

Value	Description	Is Default
Blank	Blank value denotes no configuration is present, User idle timeout feature is disabled.	Yes
false	User idle time out feature is disabled.	No
true	User idle time out feature is enabled.	No

Workflow

IfUSER_IDLE_TIMEOUT_ENABLE == false
Then the idle time out will not be triggered for the user from client side.

If USER_IDLE_TIMEOUT_ENABLE == true

Then Idle time out value is read from the Login hello response from the gateway which is in minutes and used to identify for how log the user can remain idle.

FAQ

What Idle means in this scenario?

If user is not moving mouse or is not providing any keyboard input to the system.

If user is taking RDP the Idle timeout will trigger?

NO

If user is watching Movie on the PC will idle timeout trigger?

Yes

How can I change the idle timeout period?

The value is available on gateway, login using SO user and change it.

Since what version of HySecure windows client this is supported?

HySecure windows Client version - 5.1.8.5