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Configuration FAQs

I am not able to select option “proceed” on configuration page. What might be reason?

Please scroll down the “Terms & conditions” page till last & you will be able to select proceed option.

How I can allocate IP address to Accops HySecure?

You need to login on Accops HySecure Console using default credentials and select option

  • Network configuration
  • Configure Ethernet device
  • Choose interface name  choose option (either manually/DHCP)
  • Enter IP, Net mask & Default gateway details

Can we change default hostname of Accops HySecure Gateway?

Yes, you may modify it while preboot.

Post configuration I have got passphrase on screen. What is the use of this?

Passphrase is like a OTP that is used for registering Security Officer account.

Can we use one passphrase on multiple system to register security officer account?

No, it can be used only once.

How to increase synch timings?

  1. Take SSH of Active and Standby gateway. And edit "edit/home/fes/ha_interval.conf" using vim. There are two parameters

    • FILESYNCINTVL=1 (Configurations file synch interval, value is specified in minutes)
    • DBSYNCINTVL=1 (Database files sync interval, value is specified in minutes)

    Minimum value is 1 min, please do not use fraction values. Maximum can be any value in minutes.

  2. Under heavy load if gateway is showing slow performance, keep these value between 20 to 30 minutes. No restart of services required for these setting to reflect.

  3. Editing maximum number of DB connections.

  4. Edit /etc/my.cnf on each node,max_connections=300 (Maximum number of connections DB will accept at a time.) If performance is slow, please change this value to a higher number

  5. Editing NTP sync interval

    • NTPSYNCINTERVAL=30 (NTP synching interval in minutes.).
    • NTP1=172.17.0.207 (Primary NTP server. Edit/set NTP server from Management console.)
    • NTP2= (Seconday NTP server. Edit/set NTP server from Management console.)