Known Limitations and Issues
Note
Known issues list is being updated and accordingly release notes will also be updated.
Installation and Upgrade Issues
| # | Subject |
|---|---|
| 15006 | Controller installation with SQL 2008 is not supported. |
| 15213 | On upgrading to v3.3-GA (12803), incorrrect RDP port is configured in desktop pool configuration. Incorrect port - 3889; Correct port - 3389. Impact: The bug can cause connection failures to shared hosted desktops post upgrade. |
| 14599 | After upgrading to 3.3 GA, authentication server is not reachable. Impact: User login failures. HyWorks deployments having AD group as super-administrator, admin login will also fail and whole system may become unaccessible. Workaround: Change Active Directory option value to 2 or 3 in database - Table Name: ClusterServerSettingsDbo, Field Name: ADGroupAccess Type, Set Value: 2 or 3 Recommended Repair HyWorks Controller after upgrade and set super-administrator as local HyWorks user. Login into Management console with new super admin, update Active directory options value to 3 from 6 in System - Advanced Config and save or update authentication server configurations to have base DN and other new mandatory fields. |
Controller Known Issues
| # | Subject |
|---|---|
| 14404 | If special characters %/\" are included in Gold Image (Source VM) name or snapshot name for vCenter, snapshot of replica is getting created every time after increasing the count of VM for Persistent pool of type linked clone Avoid using special characters in Gold Image (Source VM) name or snapshot name |
| 14376 | Incorrect error message is displayed in Test connection of AD, when configured admin account is locked |
| 14375 | If the user has changed password, Auth domain (AD/Built-in) and synchronization as Do not create/ Manual, connection to dedicated desktop fails |
| 14305 | [HA] Removal of controller from HA setup leave Tracking Table in DB |
| 14256 | With CredSSP enabled, sessions from Linux based endpoints will fail because of protocol negotiation. Workaround: Create a separate connection profile for Linux based endpoints |
| 14083 | Deleting a node from HyWorks Controller active-active setup will require node to be destroyed before removal as on service start the node may again get added |
| 13889 | Internal configuration is displayed in the error message when user is not able to connect to the AD server. |
| 13767 | When user select user setting from connection profile and from Endpoint select single monitor. Still user able to use multi monitor. |
| 13667 | User's are not notified about the destruction of desktops they are working on. |
| 13256 | Enable DVM reset option is not working for SHD desktop pool due to which snapshot is not created |
| 13189 | User friendly logs are not displayed when controller tries to get the weight of SHD servers which is not in a reachable state |
| 12972 | While performing power operation, internal configuration is displayed in the Controller logs. Due to this Administrator may not understand which desktop is affected. |
| 12971 | Connect desktop logs are not user friendly which makes it difficult for Administrator to understand the issue |
| 12942 | It is not possible to delete vCenter server with 6000 or more VMs |
| 12871 | AD User is not able to log in to client with 256 character length password |
| 12792 | Unpredictable behaviour when Round robin load balancing is used with multiple teams. |
| 12564 | With UPN as logon attribute, following special characters do not work in username “|\@”` |
| 12561 | User, Group or OU with pipe | character is not supported in HyWorks so user logon fails |
| 12547 | Fetching OU in entitlements fails if search string includes bracket ( ). Workaround: Search without bracket |
| 12539 | If backslash() is included in username, user might have login issues while logging from client using UPN. |
| 12518 | Secondary controller hangs and is not able to sync if primary controller is having a large amount of data (1L rows) |
| 12517 | Authorization with built-in and nested AD group does not work when Group retrieval type is set to 6 Workaround: Add entitlement using groups created manually and specific groups only. |
| 12458 | Desktop provisioning continues even when enough resources are not available on desktop provider (VMware, Nutanix, Azure, Hyper-V) |
| 12439 | Unable to delete the AD when reservations created by AD user exists in RMS Workaround: Delete all associated objects from database and then try removing AD |
| 12436 | User friendly errors are not logged when cloning fails and Administrator has to check respective Hypervisor or cloud logs |
| 12434 | In many cases, test connection failure may not give detailed exception and thus more analysis of controller/ AD server is required. |
| 12432 | Controller fails to fetch OU details if domain name provided in AD configuration is not same as NetBIOS name. |
| 12406 | Desktop status is shown as Not synced instead of Missing if configured DVM is deleted from the session provider |
| 12403 | Misleading status of desktop VM, when user initiates shutdown internally. HyWorks does not support stop with deallocation and because power-off is equivalent to stop with deallocation, incorrect status is displayed. |
| 12402 | Status of Desktop agent is Not Responding, when multiple VMs with different IP addresses are present in HyWorks with same IP address |
| 12399 | HyWorks Controller Logs : Username and APPS name is not appearing in Log Details |
| 12384 | Controller Installation on WVD: 1. IIS installation externally (Class not registered) 2. MSMQ installation externally ([RMSBackgroundWorker] while monitoring import events) |
| 12371 | [Azure] Log message incorrectly states that recreation of Desktop VM is supported when it is possible to recreate Desktop VMs |
| 12341 | Large deployments with 10000 users might fail due to application connection issues |
| 13334 | In User Details, primary AD server details are displayed even when user is authorized from the secondary server |
| 12328 | AD server configuration fails with error "The specified forest does not exist or cannot be contacted." Workaround: Requires Skip attribute verification to be enabled |
| 12319 | Skip Login Attribute Verification settings is not retained after updating AD server Workaround: Check this configuration every time active directory configuration is updated |
| 12317 | Session nodes logs provide misleading information when management nodes get switched ON |
| 12187 | Incorrect error message shown to user when user account has expired in AD and Group retrieval type is set as '3' |
| 11950 | When the Controllers in HA cluster are configured with different ports than information about different ports is not visible on client Workaround: Use same port for both the Controllers **Controller (it can be default 38866 or non-default port) |
| 11884 | Controller installation on other than default port does not get updated in management console configuration Workaround: Update Management console configuration file to point to modified ports |
| 11784 | [Azure] FQDN of cloned VM not reflecting on desktop VM page |
| 11780 | On user session reconnection (re-login by user), controller may give reconnect of disconnected RDS session with no app running in some rare case, where user has closed the remote app before the disconnection |
| 11635 | Session host server resource data does not get updated in real time and thus with adaptive load balancing server score will be updated after 30 second duration and may cause session from same server for some time until score gets updated |
| - | Deleting a node from HyWorks Controller active-active setup will require node to be destroyed before removal as on service start the node may again get added |
| 11349 | External load balancers must use HyWorks health probe service to detect node health, using port reachability may cause failure in detection of node down due to other reasons such as licensing or SQL connection issues |
| 11334 | Current weighted round robin does not work in true round robin method and may end up giving more session than expected. |
| 11330 | HyWorks uses Least connection load mechanism to serve the session when multiple sessions are requested at the same time. Due to this it might happen that multiple sessions may get served by the same server. |
| 11324 | Role using SQL must be done every time Session manager node is added in the configuration |
| 11263 | Database gets deleted incorrectly if it is pointed at the time of installing new node and the installation fails. Workaround: Installation should be done using dummy database and node should be configured in the cluster post installation. |
| - | Database gets deleted after session node is uninstalled. This happens because by default database is removed after uninstalling node. Workaround: Uncheck Post installation database removal permission |
| 10992 | When LDAP server is configured over SSL, it takes time to authorize/authenticate as Controller tries to resolve additional hosts. Workaround: Add appropriate host entry to reduce host resolution interval |
| 10575 | Sometimes power off operation does not work with Nutanix dedicated session provider. |
| 10327 | Nutanix may keep old IP cache for some time and thus may result giving two IPs to HyWorks Controller causing issues Workaround: Configure controller to use appropriate IP filtering |
| 9569 | HyWorks may not fail to authorize from configuration using AD for authentication and built-in for authorization but using UPN as logon attribute. |
| 9519 | HyWorks sends logs to Accops Reporting Server or Syslog only once. Due to this, if it fails to send logs, these logs are lost and reports does not show data points of that duration. |
| 9493 | HyWorks database restore fails if the parameters - Username, password, SQL server version, location; configured in the new SQL server and the one which is to be restored are same |
| 8555 | HyWorks may not work correctly with proxy authentication server e.g. Accops directory server |
| 8439 | Shadow sessions are created using the connection profile of the actual user session. Due to this, it might happen that Shadow session may not have features it actually requires. E.g. In user session, connection bar is disabled but in shadow session it will be needed. |
| - | Base DN and User DN is mandatory for configuring directory searcher option as LDAP searcher from advance config |
| - | As Controller requires FQDN to communicate with AD over SSL, if Controller needs to point to a specific AD instance, its host entries must be created otherwise Controller will continue to use first resolved AD. With multiple session manager nodes, this is required for all the nodes. |
| - | DVM Power Policies in DVM Pool may conflict with Auto-login (Auto-login will keep the machine powered-on whereas power policy may try to power-off the DVMs). Administrators are required to keep power policies as default or disabled in DVM pools if intending to have auto login on registered devices |
| 7478 | Power off, Reset or suspend events are not known to DVM agent and thus controller will not be notified immediately. Power status will be updated as per timeouts in HyWorks Controller |
| 7466 | DVM Push will not work with SQL installed in Windows authentication mode only |
| 7082 | Virtual IP for HA script doesn't support ethernet name with space |
| 6380 | Sometimes error log 'Object reference not set to an instance of an object' are generated, while restarting session host server, |
| 6330 | Logs are not generated, when desktop is not assigned to users if they are in maintenance mode on desktop pool |
| 6114 | HyWorks Controller requires restart to refresh time zone details |
| 6101 | Unable to delete organization though all visible objects in organizations are deleted Workaround: Need to clean-up everything from database as per table references mentioned in logs |
| 5729 | In some rare cases, HyWorks Controller installer is unable to detect correct OS type & previous installation of controller. |
| 5698 | Sometimes, select checkpoint in desktop pool wizard does not work in single click and may require reselection |
| 5681 | With large deployments Hyper-V connector may stop responding and communication issues may occur due to timeouts or SSL errors |
| 5375 | No desktop VM's seen in Desktop VM tab of management console with zoomed in browser settings |
| 5279 | Unable to authorize using built-in group Domain Users, when controller is not in same domain as configured AD (Both as authentication and authorization server) |
| 5278 | In Desktop pools - OU with special character is shown with garbage characters and after saving changes to "on" string |
| 5273 | HyWorks Controller does not support provisioning using templates with vCenter Server dedicated session provider |
| 5171 | Pervious entitlements with authorization AD can login into client when authorization is changed to built-in when removal of entitlements |
| 5105 | Some threads continue to connect to dedicated session provider though it’s made inactive |
| 5083 | Updated AD group membership change is not getting fetched and thus failing to assign the desktops/apps runtime Workaround: Use advanced settings to use alternate methods of fetching groups |
| 5026 | Desktop pools and reservations become accessible once associated client groups are deleted |
| 4840 | Gold master concurrent access is not restricted, and hence multiple users can access desktops which supports multi-user sessions e.g. Linux desktops |
Controller Management Console Known Issues
| # | Subject |
|---|---|
| 14424 | Desktop pool wizard does not come out if Administrator has specified VM name prefix with unsupported chars and later corrected it |
| 14405 | Uncaught error is coming on fetching GM on recompose when GM is having special characters in its name |
| 14386 | Error "Value cannot be null. Parameter name: source." is shown when user not having edit permission on capacity plan, tries to edit any existing plan |
| 14384 | Change mode reflects with quite delayed response on UI and requires manual refresh |
| 14371 | DVM Reset option is getting enabled and editable on selecting recompose for a non-persistent pool though no function impact even when unchecked |
| 14368 | on Re-editing the Dedicated Desktop pool, section shown below Assign Desktop "on connect" is not getting displayed |
| 14365 | On enabling Unassign User on VDI Logoff during Desktop pool creation, it is showing warning that Hybrid mode is not enabled even when the Hybrid mode is enabled |
| 14324 | Adaptive load balancing type option should not visible for Linux session team, as monitoring service is not implemented in Linux SHD |
| 14314 | [Licensing] License is getting allocated to child Organization after 100% utilization in parent organization if License are all shared |
| 14313 | [Licensing] Unable update license if all the license is used (Reserved +Shared) with 100% utilized license to (all Reserved with unlimited check) |
| 14268 | Desktop VM page is syncing for longer time after deleting VM from it [Synchronous delete call is not giving good user experience] |
| 14258 | 'Browse' option should not visible on Server team page of Linux application |
| 14236 | Session mode column is not required for Un-managed session team |
| 14228 | Sometime when user launch app, Instead of getting application, user getting SHD session |
| 14079 | 'Get icon automatically' option for application getting failed for Windows 2k19 server |
| 14060 | Desktop removal on editing desktop pool is not working for Managed SHD pools |
| 13808 | [3.2sp2+hf5/3.3 ]: Scrolling issue on left side tabs when using laptop touchpad |
| 13510 | Select source VM test call getting failed in case of multiple IPs |
| 13235 | Max capacity count should not get reduced than already deployed desktop count for SHD cloning pool, behavior should same as VDI pool |
| 13207 | Controller is truncating the LDAP user, whose having leading and trailing space in it hence unable to login into Linux SHD |
| 12977 | No manual assign works when user select Group in Desktop Pool. |
| 12874 | Password field value visible , inspect and then by replacing password with text. |
| 11861 | Some labels or column values are different than their actual value in database and thus search on those columns may not work as expected |
| 7764 | Dashboard - License section graph gets refreshed with abrupt flickering |
| 7439 | Dedicated providers are added when they are unreachable with active flag |
| 7431 | HyWorks management console page accessible without password if user goes backward in browser and then forward. |
| 6712 | 'Limit Single Instance per user' should be enabled and non-editable for Linux application |
| 6614 | Existing Custom URL's doesn't have edit option |
| 6923 | Same group/OU can be added multiple times while publishing applications |
| 6666 | Device based assignment gets removed for floating pools if user from that device is logged off |
| 6612 | Linux SHD server can be added as Windows SHD |
| 6125 | MS Edge - Unable to scroll using mouse wheel once opened User Sessions/Logs page |
| 5747 | Adding Application gets stuck in Loading state if size of Application Icon is greater than 3MB |
| 5675 | With too many authentication servers or shared hosted desktops, dashboard will appear with lots of empty space |
| 5611 | Search entry is removed on Groups wizard after clicking on enter |
| 5305 | After enabling Use custom client window title, the Delete shortcuts on exit is out of default page size |
| 5288 | Launch mode for application in User Details page is always shown as Remote App |
| 5284 | Display name in User Details page displays garbage data if user belongs to OU with all special characters |
| 5277 | Unable to add OU with pipe "|" operator in its name in Entitlements |
| 5276 | Incorrect data is displayed in Total powered on ready desktop VMs (includes shared hosted desktops as well) in event logs produced in HyWorks Controller |
| 5275 | In Add Desktop Pool wizard, sometimes Source VM is not getting selected in single click with Microsoft SCVMM/Hyper-V dedicated session provider |
| 5193 | Desktop pool is saved without assigning desktop to user in desktop assignment tab when auto-assignment disabled |
| 5191 | Group entitlements / User entitlements are not deleted from UI after deleting the group or user |
| 5171 | Pervious entitlements with authorization AD can login into client when authorization is changed to built-in when removal of entitlements |
| 5149 | User information from User Details page is not deleted when built-in users is deleted. Trying to view user details will show error on page. |
| 5139 | Linux app session should be removed from HyWorks manually if stuck in initializing state |
| 5129 | Same address can be added as primary and secondary authentication server |
| 3142 | Download logs fails with Management Console in Japanese with error-61 (Japanese OS) |
Upgrade Service Known Issues
| # | Subject |
|---|---|
| 5027 | High memory consumption by Upgrade Service with too many upgrades initiated for DVM tools |
Azure Power Management Known Issues
| # | Subject |
|---|---|
| - | Session host server power management is applied to only deployed managed session host server teams and will not work for existing manually created teams and will not work for existing manually created teams. Azure configuration is required to be done manually with privileged user account. |
| 13794 | [Power management] Log should log on controller when power off/on operation is not required, currently no logs are logged on controller |
| 13793 | [power management]When SHD cloning failed, power management for session team should work according to successful cloned VMs count . It continues to use the desktop count as specified in desktop pool. Workaround: Update the desktop pool with new count or clone again to match the count. |
| 13792 | [power management]Logic App logs use session team ID and provider ID and thus admin needs to identify affected team using Ids. |
| 13789 | [power management]For every managed session team we need Azure access for creating Logic app |
| 13777 | [Power management] When team size is getting reduced, power management should work accordingly |
Linux VDI Known Issues
| # | Subject |
|---|---|
| 14576 | Slowness observe while streaming video on Linux VDI comparing to Windows Remote Desktops |
| 14567 | When Proxy is enabled while installing Dvmtool_assistive_online_installer package, Few packages are not getting installed. Workaround: Provide direct internet access on VM where package needs to be installed |
| 14508 | Intermittently built-in USB redirection driver goes into unreachable state resulting in USB redirection failure on Linux Virtual desktops when user logs-in and logs-out multiple times from VDI. Workaround: Reboot Linux Virtual Desktop |
| - | App Delivery: Only single session per user per server is supported. Workaround: NA Recommendations: Publish only single application or only shared hosted desktop pool from on Linux session host server. Both applications and shared hosted desktop or multiple applications should not be published. |
| - | App Delivery: Linux session host server only supports application delivery in Shell mode. Recommendations: Though connection profile -> Access mode is overridden, and always shell mode is used, but in any case if issue occurs and RemoteApp is set as access mode, it should be changed to Shell mode. |
| 14417 | Intermittently error is logged in Desktop agent log of Linux SHD, while calling API..' log logged in |
| 14406 | Centos 7.5 Linux VDI upgrade failed from version 04102018 to latest 20201110 version(offline package). CentOS 7.8.2003 is supported, thus upgrade of OS is expected. |
| 14402 | Controller settings in Database is not getting updated in case of upgrading latest DVM Tools (Via offline package)on Linux SHD v1.6 Workaround: Delete old database file and restart edcdvm service |
| 14372 | [LDAP] : Colon is not working with LDAP user |
| 14367 | [LDAP] * Asterisk character is not supported in username (mid and last position) |
| 14366 | [LDAP] User sync is getting failed when username is having '!' at initial position |
| 14343 | [workgroup] Display name is not getting updated in SHD, when user taking Linux SHD desktop session |
| 14325 | [Workgroup]Application shortcut is not getting created on desktop if user having $ and ` character in username |
| 14309 | GUI script to configure Active Directory in Linux VDI gives incorrect error. Message display 'The computer is not joined to domain' |
| 14227 | Session ID is not getting when user launches Linux SHD/app with AD user [SHD v 1.7.1] with connection mode set as Remote App |
| 14185 | Upgrade from Linux DVM tools v3.3.1.12 and older version is not supported, and pools should be redeployed after upgrading Gold master with latest offline packages |
| 12756 | In USB network gate previous USB device entries are not getting removed, Creating confusion for end user |
| 12532 | Caps lock is not working correctly on reconnect with HyLite. More options to be evaluated for the same. |
HyLabs Known Issues
| # | Subject |
|---|---|
| 14403 | Reservation Redeployment is getting stuck when snapshot setting is changed Workaround: NA, separate patch for RMS service to be released |
| 13393 | [Occurs very rarely] Daily reservation is shown to run after one month after editing (4 schedules are there with daily recurrence even past dates) Workaround: Update the schedules again. |
| 12973 | Incorrect log is displayed for fix course self-study operation of powered off reserved VMs |
| 12970 | Self-study - Events that are not required to be logged are also logged |
| 12884 | No conflict occurring if Self-study created by participant and at same time admin creating |
| 10916 | With ‘Reuse VMs..” disabled in reservation, course self-studies scheduled near to course reservation end-time may fail. Workaround: NA Recommendation: Create self-studies after some time of course reservation end so that course reservation can be ended. |
| 10891 | CSV import getting fail for Unicode file format. Workaround: Use other supported formats like UTF-8, Shift-JIS etc. |
| 10881 | Machine keys in IIS configuration for HyWorks web application get reset on upgrade and login from HyLite results in error page 'Server Error in '/' Application.' => Error occurred during a cryptographic operation. Workaround: HyWorks Management Console web application Machine keys should be backed-up before upgrade and should be restored after the upgrade. |
| 10879 | Schedule code accepts special character ` and Code validation error occurs if administrator continues to schedule reservation with provided code. Recommendation: The mentioned special character should not be used. |
| 10877 | No warning or information of associated course self-study is shown while redeploying course reservation Workaround: None Recommendation: None |
| 10874 | Course reservation with higher limits can be created if gold master is modified to reduce the previous allowed set limit. Workaround: None Recommendation: Delete and recreate the Gold Master instead of modifying the existing one. |
| 10868 | Audit announcement is shown to the users, even when inactive Workaround: Delete audit announcement if not needed. |
| 10806 | Running reservation time can change after editing and re importing CSV Workaround: None Recommendation: Do not update running reservations using CSV |
| 10794 | Unable to import users when realm name is mentioned in CSV |
| 10771 | Users not part of any course will not be able to access self-study reservations made by reservation admin for them. Workaround: Create a dummy course for such users |
| 10757 | Allow Connect option will work only when preparation time is higher than the allow connect time. Reservations must be in running state for allow connect function to work, Workaround: None Recommendation: None |
| 10716 | Pool creation types gets reset to 0 for RMS created desktop pools -> Leaves existing desktop pool, replica , resource pool as unmanaged Recommendation: RMS desktop pools should not be altered from HyWorks Management Console |
| 10676 | Course Self-Study reservation option should not be present in management for assistant user Workaround: None Recommendation: This is a duplicate option in HyLabs screen for assistant user, hence no problem in allowing. If needed, add reservation option itself can be disabled for assistant user from HyWorks Management Console. |
| 10643 | If RMS admin creates Self-study for participant in the conflicting time when participant has created self-study, Participant is unable to create more reservations Workaround: None Recommendation: Delete one of the self-study reservations for user. |
| 10640 | If RMS admin creates one self-study for participant, participant's count for "Max Self-Studies Allowed" remains intact Recommendation: Self-study should be initiated by end-users only and thus administrators should not create self-study reservations for them. |
| 10603 | On deleting Reservation Pool manually, its resource pool doesn't get deleted from vCenter Recommendation: RMS desktop pools should not be altered from HyWorks Management Console |
| 10535 | UI options are different than DB and thus create confusion. Recommendation: Make changes after confirmation from Accops team |
| 10027 | "Number of connections exceeded" Error displaying in schedule tab instead of Self-Study Reservation Recommendation: None |
| 10026 | CSV Import: Reservation is getting added, even if self-study enabled having duration as 0. Recommendation: Self-study duration should not be kept as 0 while being imported from CSV. |
| 9044 | MMC and RMS service config details should be restored post upgrade Recommendation: Backup should be taken before upgrade for smooth and faster restoration of configurations. |
| 8854 | Incorrect Japanese translation in Deployment options dialog [Need to check: Not working on Edge Chromium] [Can be kept as known] Recommendation: Chrome/Firefox can be used for administration. |
| 8709 | Course self-study is getting failed when "Assign network ready desktops" is enabled on Gold master Recommendation: Keep the flag as disabled in provisioning profiles. |
| 8648 | Reservation should be highlighted using some mechanism if they have some recommended deployment options pending Workaround: None Recommendation: None |
| 8384 | Admin, incharge can create self-study with same time as existing user self-study. Workaround: None Recommendation: None |
| 8192 | Calendar should show all reservation assigned to Participant/ Incharge / assistant Workaround: None Recommendation: None |
| 7976 | Audio and Mic cannot be controlled from HyWorks Controller Connection Profiles in session from HyLite Workaround: Additional Command Line Params can be used |
| 7975 | Course extension by admin are not reflected on calendar view and hence, course self-study can be created by admin in extended period of course reservation |
| 7962 | [Behavior since start - will be kept open] RMS logs-out user session though it has been disconnected from HyWorks Controller by admin |
| 7959 | In some cases, immediately after system start DVM agent may not get updated as powered-on due to failure in connecting to AccopsMQ Workaround: None, status will get updated in next heartbeat (Default interval 120 secs) |
| 7943 | Updating an existing schedule shows conflicts with expired schedule Workaround: Update schedule and change start date as today |
| 7880 | On changing default reservation settings, changes are not reflected on running self-study reservation |
| 7863 | Are you sure you want to shut down the selected reservation? confirm action dialog box is not hidden and page is stuck |
| 7850 | Mail comes on start event even when the reservation is failed |
| 7825 | Importing .txt file via CSV Import results in Object reference error |
| 7814 | Extension is allowed for course reservation schedules which results in conflicting of schedules of same reservation |
| 7805 | When creation of VMs failed during redeploy it should be updated on reservation status as failed |
| 7803 | Session change of connect is not updated if DVM Agent counters error like [#7802] |
| 7789 | Timezone Issues: Reservation creation may not work correctly when users are working from different timezone as HyLabs portal displays current time of client machine whereas reservation scheduling uses server time for calculations. |
| 7786 | [Gap/ Limitation for Kyoto] While creating self-study reservation, extension of existing reservation is not considered, Participant is able to add reservation in conflicting schedule |
| 7771 | Refresh button is displayed for course default GM when only admin access flag is enabled |
| 7693 | Numbering by RMS is not getting used for newly created VMs after deleting the VMs from reservation |
| 7538 | Session change event for lock and unlock are not generated thus, max concurrent connection count is un-managed with Desktop concurrent connection check option as 1 |
| 7522 | Agent status is not displayed for cloned VMs on reserved VMs wizard |
| 7518 | GM Limits will not get applied on existing reservations schedules post upgrade from v3.2 to v3.3 |
| 7503 | Keeping End time of schedule1 and start time of schedule2 shows conflict e.g. two schedules (schedule1 ending at 5:30 and schedule2 starting at 5:30) cannot be created Workaround: Create schedule1 with end time as 5:29 or schedule2 with start date as 5:31 |
| 7471 | Deployment setting are not considered for all kinds of GM limits |
| 7445 | Enter value less than 99999 validation message is not displayed for Max Active VMs field while adding gold master |
| 7257 | RMS: Incharge able to remove himself from the course |
| 6336 | Assistants can edit incharge list in reservation |
| 6251 | Disabling course self-study in course reservation settings after course self-study reservations creation, does not show any error and course self-studies are accessible |
| 6090 | [GAP] Object available through all applicable roles should be displayed for a user. |
| 5495 | Sometimes even after logging out of RMS portal, the next logon with user having different role causes mix-up of roles and presents improper interface to user |
| 4872 | [Kyoto] Reservation edit should show the redeploy settings as saved from Gold Master |
| 4840 | Same CentOS and Ubuntu VDI gold master can be accessed by reservation admin, incharge, assistant |
| 4810 | Computer account deletion from AD will get failed if provisioning profile has been modified to use different domain user account |
| 4226 | Connect button gets enabled even when reserved VMs are still in configuring state |
| 4216 | Multi-Schedule reservation is not displayed properly in received mails as per in E-mail Notification Settings |
| 4101 | Deleting participant from self-study reservation created by admin, will come into effect only in next schedule |
Hyper-V Connector (Hyper-V/ SCVMM) Known Issues
| # | Subject |
|---|---|
| 14574 | Operational failures may occur if parallel operations (Delete VMs and Provisioning) is initiated on Hyper-V 2012R2 or 2016. Recommendations: While working with Hyper-V, careful provisioning and operations should be done. |
| 14501 | Hyper-V 2012 - Cloning will fail with object reference error if source VM name is having following special chars ` ~ ! $ % ^ & ( ) [ ] { } \ |
| 14422 | [Hyper-V Connector - SCVMM] Replica is not deleted during recompose when clone type changed from Linked Clone to Full Clone Workaround: Cleanup of replica can be done manually.A separate controller patch can be availed. Kindly contact Accops Support team for the same. |
| 14420 | Linked clone or clone with Snapshot fails with SCVMM is gold image name is having more than 20 characters Workaround: Gold VM or Source VM name should be less than 18 characters.A separate controller patch can be availed. Kindly contact Accops Support team for the same. |
| 14419 | [Hyper-V/ SCVMM] Cloning failures due to special chars in Gold Image (Source VM) name or Snapshot name (Feature: Clone from Snapshot) Recommendations: Following special characters should not be used in Hyper-V or SCVMM source VM name or snapshot name. [For SCVMM] Chars not supported in - VM name: space,,?,:,<,>,/,|,\,",',{,} Chars not supported in Snapshot name: `,&,\,",' [For Hyper-V] Chars not supported in VM name: ,?,:,<,>,/,|,\,",',{,},[,] |
| 14383 | Sometimes cloning fails on Hyper-V with error: Creating the disk at location Workaround: Reboot Hyper-V server. |
| 14382 | Installer cancellation fails with inappropriate error when Hyper-V Connector setup is cancelled from Platform Configuration Window |
| 14381 | Hyper-V connector installer proceeds with local system account even when credentials are given as administrator without domain name (Workaround: Provide credentials as hostname\username) |
| 14380 | Hyper-V connector installer takes time when setting credentials (not using Local System Account) |
| 14345 | Hyper-V cloning will not happen parallelly , because we are taking lock in clone task keep as known |
| 14629 | Clone from Snapshot fails with an error as Unable to acquire a 'Delete' lock on object of type 'VirtualDVDDrive' |
| 14624 | Sometimes SCVMM provider goes in Not Reachable state with error "The connection to the VMM management server localhost was lost". This happens due to heavy load on SCVMM and is not able to accept test connections from the connector. |
| 14316 | Installing Hyper-V connector with wrong platform (e.g. Selecting SCVMM while installing on Hyper-V) and configuring on controller results in errors on the Controller |
| 8953 | Preserve MAC address on recompose feature is not supported with Hyper-V or SCVMM |
| 6877 | Direct upgrade of Hyper-V connector is not supported and requires uninstallation of previous version Recommendation: Uninstall any previous version and install new version. Hyper-V connector does not keep any information and thus data will be not be lost on uninstallation and re-installation. Take backup of custom configuration before uninstallation. |
| 6874 | Known Issues - Hyper-V/SCVMM |
| 6873 | With Hyper-V 2016 VM, DNS name is always shown as hostname of Hyper-V server |
| 5420 | Cloning fails if communication with Hyper-V Connector (SCVMM) fails. |
| 3294 | Cloning failes on SCVMM 2016 due to task lock issue. Issue occurs whe Gold Image is modified from Hyper-V and local DVD drive is attached. Recommendation: Use gold master with no local DVD drive attached. |