Apps & SHD Delivery

Q1: Operating systems supported in HyWorks to deliver hosted applications and desktops

Q2: What module you will be installing on Windows Server to configure it to host applications and desktops

Q3: What modules do get installed when you install session host server on Windows

Q4: Is it possible to configured desktop OS like Windows 7/8/10 to serve hosted applications or desktops to multiple users

Q5: With Accops Linux SHD, applications can be delivered in which access mode

Q6: What is HyShell and how does it function

Q7: How can you enable HyShell in Windows Servers

Q8: User is assigned with two applications from two different session host servers in session team. User logs-in to hosted desktops and get access to one of the server. How many application shortcuts will be shown to user on his desktops

Q9: Chrome has been published in Shell mode. But my users are complaining that sessions get logged out when they try to open multiple instances of hosted chrome app. How can we overcome it.

Q10: Controller is having 5 servers in session team and 5 apps (in RemoteApp mode) are assigned from all of these. A user gets logged-in and then access all of them one by one. How the load will be distributed among different servers

Q11: Session team load balancing mechanisms supported in HyWorks

Q12: How does weighted least connection work in HyWorks? Good to have formula

Q13: How does weighted round robin load balancing work in HyWorks

Q14: How does adaptive load balancing work in HyWorks

Q15: Users are complaining not able to get session when clicking on assigned hosted app and getting error "no appropriate session host server found". What could be possible issues

Q1: Operating systems supported in HyWorks to deliver hosted applications and desktops

Ans:

  1. Windows Server 2008 R2-SP1,

  2. Windows Server 2012 R2,

  3. Windows Server 2016,

  4. Windows Server 2019,

  5. Windows 10 Multi-Session (Azure)

  6. Windows Server 2003 (limited)

  7. Accops Linux SHD


Q2: What module you will be installing on Windows Server to configure it to host applications and desktops

Ans: HyWorks Session Host Server


Q3: What modules do get installed when you install session host server on Windows?

Ans:

  1. HyWorks Session Host Agent

  2. HyWorks Monitoring Service

  3. HyWorks Session Server Extensions


Q4: Is it possible to configured desktop OS like Windows 7/8/10 to serve hosted applications or desktops to multiple users?

Ans: No. Desktop operating systems do not support multi user sessions.


Q5: With Accops Linux SHD, applications can be delivered in which access mode?

Ans: Applications in Shell mode are supported


Q6: What is HyShell and how does it function?

Ans: HyShell is Accops desktop customization tool. Once it is enabled, it creates desktop shortcuts of applications which are assigned to user.


Q7: How can you enable HyShell in Windows Servers?

Ans: On session host server, change following registry value to True.

HKEY_LOCAL_MACHINE\SOFTWARE\Accops\Controller\EDC\SESSIONHOST > IsDesktopCustomizationEnabled = True


Q8: User is assigned with two applications from two different session host servers in session team. User logs-in to hosted desktops and get access to one of the server. How many application shortcuts will be shown to user on his desktops?

Ans: Only one. Because HyShell will create shortcuts of only those hosted apps which are assigned to user and belong to the server where user has connected to.


Q9: Chrome has been published in Shell mode. But my users are complaining that sessions get logged out when they try to open multiple instances of hosted chrome app. How can we overcome it.

Ans: Publish chrome with following arguments:

chrome.exe --user-data-dir=%LOCALAPPDATA%\Google\Chrome\%SessionName%


Q10: Controller is having 5 servers in session team and 5 apps (in RemoteApp mode) are assigned from all of these. A user gets logged-in and then access all of them one by one. How the load will be distributed among different servers?

Ans: All app sessions will come from session host server.


Q11: Session team load balancing mechanisms supported in HyWorks

Ans: Weighted least connection, weighted round robin and adaptive


Q12: How does weighted least connection work in HyWorks? Good to have formula.

Ans: Formula: (No. of Sessions x 10000)/Weight

Server having least connection will be given the priority.


Q13: How does weighted round robin load balancing work in HyWorks?

Ans: Controller creates a number pool based on weight for each member server. For every session it checks in which pool it falls and give sessions from the server.


Q14: How does adaptive load balancing work in HyWorks?

Ans: Based on CPU and RAM consumption on session host servers.


Q15: Users are complaining not able to get session when clicking on assigned hosted app and getting error "no appropriate session host server found". What could be possible issues?

Ans:

  1. None of session host servers are reachable on respective RDP port

  2. Session host agent is not reachable on controller

  3. Load balancing type is adaptive and monitoring service is not reachable

  4. There is a restriction on number of instances of application

  5. Team is having memory and CPU restrictions and all servers have crossed the threshold level