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Accops HyWorks 3.3 Knowledge Center

Release Notes
Release Notes
- Release 3.3-R2
  Release 3.3-R2
- Release 3.3-HF4
  Release 3.3-HF4
- Release 3.3-HF3
  Release 3.3-HF3
- Release 3.3-HF2
  Release 3.3-HF2
- Release 3.3-HF1
  Release 3.3-HF1
- Release 3.3
  Release 3.3
Getting Started
Getting Started
- Product
  Product
- Workflow
  Workflow
  - Overview
  - Planning
    Planning
    
    Network Deployment
    
    Sizing
  - Pre-requisites
  - Installation
  - Session Delivery
    Session Delivery
    
    Workflow
    
    Supported OS Versions
    
    Windows-based Delivery
    
    Linux-based Delivery
- Prepare Platform
  Prepare Platform
  - Virtualization Platform
    Virtualization Platform
    
    Prepare VMWare
    ESXi/vCenter
    
    Prepare Microsoft
    Hyper-V/SCVMM
    
    Prepare Nutanix Prism
    Element/Central
    
    Prepare Azure
  - Gold Master Preparation
    Gold Master Preparation
    
    Prepare Windows Desktop VM
    Prepare Windows Desktop VM
    
    Supported OS
    
    Software Installation
    
    Configuration Changes
    
    System Performance Improvements
    
    Hypervisor Settings To Improve Performance
    
    HyWorks Controller Changes
    
    Prepare Linux Desktop VM
    Prepare Linux Desktop VM
    
    Supported OS
    
    Cent OS
    Cent OS
    
    Pooled Apps & Desktops
    
    Personal Desktops
    
    Ubuntu
    Ubuntu
    
    Pooled Apps & Desktops
    
    Personal Desktops
    
    Additional Configuration
    Additional Configuration
    
    Post OS-Installation Configuration
    
    Install Accops Offline Package
    
    Configurations and Environment Preparation
    
    Troubleshooting and basic HowTos
    
    Prepare Azure Desktop VM
- HyWorks Configuration
  HyWorks Configuration
  - Basic HyWorks Configuration
  - Windows based Desktops and Apps
    Windows based Desktops and Apps
    
    Personal Virtual Desktop
    
    Pooled Virtual Applications
    
    Pooled Virtual Desktops
  - Linux based Desktops and Apps
    Linux based Desktops and Apps
    
    Personal Virtual Desktop
    
    Pooled Virtual Desktops
    
    Pooled Virtual Applications
    
    Pooled Sessions Limitations
  - User Logon
- Next Level Configuration
  Next Level Configuration
  - Provisioned Desktop Customization
  - Client
Installation
Installation
- Overview
- System Requirements
  System Requirements
- Installation Modes
  Installation Modes
  - Overview
  - Fresh
    Fresh
    
    Controller
    
    Session Host
    
    DVM Tools
    
    VM Scale Booster
    
    Scheduler and Action Processor
    
    Hyper-V Connector
    
    SEP
  - Maintenance
    Maintenance
    
    Controller
    
    Session Host
    
    DVM Tools
    
    Hyper-V Connector
- Cluster Installation
- Troubleshooting
Admin Guide
Admin Guide
- About HyWorks
  About HyWorks
- HyWorks Administration
  HyWorks Administration
  - Important Ports used by HyWorks
  - Management Console
    Management Console
    
    Overview
    
    Administrative Access
    
    Management Console Layout Overview
    
    Administrators of HyWorks
  - Role based Administration
    Role based Administration
    
    Overview
    
    Permissions
    
    Roles
    
    Role Privileges Comparison
  - SMTP server Configuration
  - System Configuration References
    System Configuration References
    
    Overview
    
    License
    
    HyWorks Backup Configuration
    
    SMTP Configuration
    
    Virtual Profiles
    
    Service Path
    
    Service Config
    
    Advance Config
    Advance Config
    
    Overview
    
    Authentication
    
    Clustering
    
    Controller
    
    Desktop Management
    
    Desktop Pool
    
    Endpoint Management
    
    Licensing
    
    Provider
    
    HyLabs
    
    Session Management
    
    System
    
    UI Control
    
    Syslog Config
- Licensing
  Licensing
- HyWorks Sizing
- Authentication and Authorization
  Authentication and Authorization
  - Overview
  - Default Authentication and Authorization Configuration
  - Prerequisites for Adding an Authentication server
  - Authentication Servers Management
  - Monitoring Authentication Server Status and Failure Status
  - Failover Configuration for Authentication Server
  - Built-In Directory Server and Local User Management
    Built-In Directory Server and Local User Management
    
    Overview
    
    Users
    
    Groups
  - Registered User Management
    Registered User Management
    
    Overview
    
    View Registered Users
    
    View User details
    
    User Details for Troubleshooting
    
    Delete Registered users
    
    Export Registered users
- Organizations and Multi-tenancy
  Organizations and Multi-tenancy
- Session Delivery
  Session Delivery
  - Overview
  - Dedicated Desktop Delivery
    Dedicated Desktop Delivery
    
    Overview
    
    Dedicated Desktop Delivery Model
    
    Dedicated Session Provider Management
    
    Desktop Pools to Deliver Desktops to End-users
    
    Monitoring Desktops
    
    Advance Configurations
  - Applications and Shared Hosted Desktop Delivery
    Applications and Shared Hosted Desktop Delivery
    
    Overview
    
    Supported Platforms
    
    Shared Session Host Management
    
    Session Host Server Teaming and Load Balancing
    
    Applications Delivery
    
    MSIX App Attach
    
    Shared Hosted Desktop Delivery
    
    SHD and Application Delivery in Workgroup
    
    Advance Configurations
  - Power Management
    Power Management
    
    Accops Managed Power Management
    Accops Managed Power Management
    
    Overview
    
    Configurations
    
    Workflow
    
    Azure Managed Power Management
    Azure Managed Power Management
    
    Overview
    
    HyWorks Configurations
    
    Azure Configurations
  - Restrict Sessions to Client Groups
    Restrict Sessions to Client Groups
    
    Client Groups
- Controller High Availability
  Controller High Availability
- Controller Housekeeping
  Controller Housekeeping
- User Experience
  User Experience
- Endpoint Management
  Endpoint Management
  - Overview
  - View Registered Endpoints
  - View Endpoint Information
  - Export Endpoints Information
  - Device Configurations
    Device Configurations
    
    Overview
    
    Default Settings
    
    Group Settings
    
    Device Settings
  - Device Group Management
  - Manage Endpoints
  - First-time Configuration on Devices
  - Upgrade Management
  - Advance Configurations
- Monitoring
  Monitoring
  - Dashboard
  - Sessions
    Sessions
    
    Overview
    
    User Sessions
    
    VDI Sessions
    
    App Sessions
- Logging and Reporting
  Logging and Reporting
- Support Links
  Support Links
  - Support
Knowledge Base
Articles
Knowledge Base
Articles
- Administration
  Administration
- Application Delivery
  Application Delivery
- Audit & Reporting
  Audit & Reporting
  - Session Recording
  - Watermark
- Desktop Delivery
  Desktop Delivery
  - Gold Master Pre-requisites
- Device Re-direction
  Device Re-direction
  - Capture Win Spool File
  - Resolve Default Printer Only Issue With SEP
- Performance
  Performance
  - Performance Tweaks &
    Log Archive
- Security
  Security
  - Publish Shared Drive
    as Hosted App
  - Restrict RDP to SSH
- Thin Client
  Thin Client
  - Connect Thin Client
    To Controller
- User Experience
  User Experience
  - MS Teams Audio/Video
    Optimization
- User Interface
  User Interface
  - Enable User Workspace
    link
- User Profile Management
  User Profile Management
FAQs
FAQs

Supported Operating Systems

Supported Linux OS Flavors in HyWorks
- Xubuntu 20.04.0/1 (Legacy Kernel)
- Xubuntu 18.04.0/1 (Legacy Kernel)
- Xubuntu 16.04/1 (Legacy Kernel)
- Ubuntu-GNOME 16.04-x64
- CentOS-Gnome 7.8-2003-x64