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Installation & Setup Requirements

Installation FAQs

Q1: Can you install HyWorks Controller Service, Management Console and the Session Host Server on different machines

Q2: Which OS will support HyWorks installation?

Q3: What are the prerequisites for installing HyWorks

Q4: How can I download HyWorks setup

Q5: What database types supported by HyWorks

Q6: Can we install SQL on different machine other than HyWorks machine

Q7: Do you need Administrator rights to install HyWorks Controller Setup

Q8: What is the requirement to setup a HyWorks Cluster

Q9: For installing HyWorks Controller, is it mandatory for the Server to be in Domain

Q10: For installing HyWorks Session Host, is it mandatory for the Server to be in Domain

Q11: What are the port requirements while setting up HyWorks controller

Q12: What are the supported licensing modes

General FAQs

Q13: What is HyWorks Management Console

Q14: What is HyWorks Session Host


Q1: Can you install HyWorks Controller Service, Management Console and the Session Host Server on different machines

Ans:Yes. These three services can also be installed on the same machine.


Q2: Which OS will support HyWorks installation?

Ans: HyWorks can be installed on the following OS

-   Windows Server 2019

-   Windows Server 2016

-   Windows Server 2012 R2

-   Windows Server 2008 R2 - SP1

-   Windows 10 (Supported but not recommended)


Q3: What are the prerequisites for installing HyWorks Controller

Ans: You should have a Windows Server Operating Server 2008R2 SP1 and above.
You also need .Net 4.7.2 or above.
SQL server/express 2012 or above.

For details please refer Pre-requisites


Q4: How can I download HyWorks setup?

Ans: Please visit http://www.accops.com/Productrelease.html


Q5: What database types supported by HyWorks?

Ans: MS SQL Express and other MS SQL variants


Q6: Can we install SQL on different machine other than HyWorks machine?

Ans: Yes, we can have SQL DB on different machine as well.


Q7: Do you need Administrator rights to install HyWorks Controller Setup?

Ans: Yes, you need to be a local admin on the Server.


Q8: What is the requirement to setup a HyWorks Cluster?

Ans: You need to install Microsoft Database Sync Framework on both servers having HyWorks DB installed. You can download it from here. i. https://www.microsoft.com/en-in/download/details.aspx?id=23217

Refer HyWorks Controller Installation For Cluster for details.


Q9: For installing HyWorks Controller, is it mandatory for the Server to be in Domain?

Ans: No, we can install HyWorks on Workgroup machine even if your Session Host servers are in Domain.


Q10: For installing HyWorks Session Host, is it mandatory for the Server to be in Domain?

Ans: Yes, if users that are to access the published desktop or applications are Domain Users.

No, if you want to access application through local user then no need to add the Session Host server in Domain.


Q11: What are the port requirements while setting up HyWorks controller?

Ans: Port 443 should be reachable from client machine to access HyWorks management console. Port 38866 from client machine to connect to the Controller. Port 3389 from the client machine for the Desktop or Application server you need to access.

Refer Network Ports Used for details on all the ports used.


Q12: What are the supported licensing modes?

Ans: Concurrent User Licensing. Named User Licensing. Device based Licensing.

For details, refer Licensing


General Product Info

Q13: What is HyWorks Management Console?

Ans: It is Web based Centralized Management console for HyWorks Controller

For details, refer Components


Q14: What is HyWorks Session Host?

Ans: Session Host Role is a windows server with Remote Desktop Session host role installed along with HyWorks session host role which provides Application and Shared Desktop Session.

For details, refer Components