Prerequisites for Adding an Authentication server

Configuration of the authentication server may fail if the HyWorks Controller is unable to connect and resolve the authentication server. This could happen due to one of the following reasons:

  • HyWorks Controller machine is not in domain

  • HyWorks Controller is in other domain

  • HyWorks Controller is not able to connect to domain

It is important to make sure the HyWorks Controller can connect to the authentication server. For this, on the system where the HyWorks Controller is installed:

  • The Primary DNS should be configured as the authentication server being configured

  • Appropriate Hosts entries should be created in the Hosts file located at \'C:\Windows\System32\drivers\'

  • All the required ports to authenticate users from the HyWorks Controller to the authentication server should be open, for example, 389 (default Active Directory port for non-SSL communication, port 636 for SSL communication with AD)

For example, if the Active Directory accopsad.com (IP = 192.168.1.1) is being configured as the authentication server then the Primary DNS server on the HyWorks Controller machine should be 192.168.1.1 and host file should have entries as \'192.168.1.1 accopsad.com\'

Details regarding the management of authentication servers in HyWorks should be carefully examined.