Pre-requisites
System Requirements
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Ensure that the following system requirements are met and the necessary software are already installed.
Port Requirements
Different HyWorks modules use different ports to deliver application and desktop sessions to the users. HyWorks uses dessignated ports for communication. Below given table lists default ports that are required for communication which functionalities might not work if those ports are not open for communication.
| From | To | Purpose | Port No. | Protocol | Customizable | Mandatory | If port not open |
|---|---|---|---|---|---|---|---|
| HyWorks Controller | HyWorks Session Host | Session Info | 38871 | HTTPS | No | Yes | SHD and application will fail to launch or will be rendered slowly |
| HyWorks Controller | HyWorks Monitoring Service | Load Info | 38870 | HTTPS | No | Yes | Resource based load balancing functionality will not work |
| HyWorks Controller | AD / LDAP | User authentication | 389 | LDAP | No | Yes | User authentication will fail |
| HyWorks Controller | AD / LDAP | Password Change | 636 | LDAP | No | No | Password change functionality will not work |
| HyWorks Controller | Hyper-V Connector | Hyper-V VM Management | 38864 | HTTPS | No | Yes | Hyper-V VM will not be connected |
| HyWorks Controller | VMWare vCenter/ESX | VMWare VM Management | 443 | HTTPS | On VMWare | Yes | VMWare VMs will not be connected |
| HyWorks Controller | Nutanix AHV Server | Nutanix Management | 9440 | HTTPS | On Nutanix | Yes | Nutanix VMs cannot be connected |
| HyWorks Controller | RDS Server Host | RDP Service check | 3389 | TCP | No | No | Status of RDS service will not checked |
| HyWorks Controller | HyWorks DVM Agent | DVM Status, Sysprep | 38863 | HTTPS | No | Yes | Sysprep of clone VM will fail, Workgroup login will not work |
| HyWorks Controller | DVMS | Remote Connection Availability check | 3389 | TCP | Yes | Yes | RDP readiness of VM will not be checked |
| HyWorks Session Host | HyWorks Controller | Session Status | 38866 | HTTPS | No | Yes | Application will fail to launch |
| HyWorks Controller | SMTP Servers | Mail notification | 25,587,465 | TCP | Yes | Yes | Mail notification will not be forwarded |
| Admin Browser | HyWorks Management Console Server | Web Management | 443 | HTTPS | No | Yes | Admin cannot do management |
| HyWorks Client | HyWorks Controller | User login, Device management | 38866 | HTTPS | No | Yes | User will not be able to login, device management fails |
| HyWorks Client | HyWorks Controller | Access over WAN/Internet via Accops Proxy | 38861 | RDP | Yes | No | User will not be able to launch desktop/Applications over Internet/WAN when using HyWorks proxy |
| HyWorks Client | RDS Server Host | Remote Session login | 3389 | RDP | No | Yes | User will not be able to launch desktop/Applications |
| User Browser | HyWorks Management Console Server | User Web Portal | 443 | HTTPS | No | No | User will not be able to use browser to login and will have to login through Client |
| HyLabs Portal | HyWorks Management Console Server | HyLabs Portal | 443 | HTTPS | No | No | User will not be able login into HyLabs Portal |
| Virtual Desktop VMs | HyWorks Upgrade Service | DVM Tools Upgrade | 38865 | HTTPS | No | No | DVM Tools will not upgrade |
| Virtual Desktop VMs | Accops MQ | Faster VM Status Updates | 5672 | HTTPS | No | No | Events will not be pushed to Accops MQ and VM Scale Booster functionality will not work |
| Virtual Desktop VMs | HyWorks Controller Server | Response to Controller Communication | 38866 | HTTPS | No | No | Response from DVM agents will not be received and functional failures may occur |
| HySecure Gateway | HyWorks Controller | User login, app launch | 38866 | HTTPS | No | Yes | User app list fails, user app launch fails |
| HySecure Gateway | AD / LDAP | User authentication | 389 | LDAP | No | Yes | User authentication will fail |
| HySecure Gateway | AD / LDAP | Password Change | 636 | LDAP | No | No | Password change not possible |
| HySecure Client | HySecure Gateway | User login, app launch | 443 | HTTPS | Yes | Yes | User login fails |
| HyLite Portal | HySecure Gateway | User login, app launch | 443 | HTTPS | Yes | Yes | User login fails |
| HyLabs (Management Console Server) Both | HyWorks Controller Both | HyLabs Data | 38866 | HTTPS | Yes | Yes | Will not be able to get HyLabs details |
| HySecure Gateway | DVMs | RDP | 3389 | TCP | Yes | Yes | User will not be able to connect to reserved VMs |
| HySecure Gateway | HyWorks Web Server (HyLabs) | Connection to HyLabs | 443 | HTTPS | Yes | Yes | HyLite will not be able to get HyLabs Data |
| Primary HyWorks Controller | Secondary HyWorks Controller | SQL Connection | 1433 | TCP | Yes | Yes | Database synchronization, HA will not work as expected |
| Secondary HyWorks Controller | Primary HyWorks Controller | SQL Connection | 1433 | TCP | yes | Yes | Database synchronization, HA will not work as expected |
| HyWorks Client | Hyper-V | Console Connect | 2179 | TCP | No | Yes | Hyper-V will not be able to connect to Console |
| HyWorks Client | vCenter/ ESXi Host | Console Connect/ Authentication | 443 | HTTPS | No | Yes | VMware will be able to connect to Console |
| HyWorks Client | ESXi Host | Console Connect/ Authentication | 902 | TCP | No | Yes | VMware will not be able to connect to Console |