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Microsoft Teams Audio/Video optimization in Dedicated VDI

This article describes ways to enable Microsoft Teams video audio optimization in Dedicated VDI. Microsoft has released audio/video optimization pack for Microsoft Teams for use over VDI. The feature requires upgrading Teams to latest version as well as installing a new web-socket service within VDI. On user machine, Microsoft has released a new RDP client software that has these optimizations built-in.

Steps

Accops can use the new optimization as per the steps given below :

Reference Link: https://docs.microsoft.com/en-us/azure/virtual-desktop/teams-on-wvd

  1. Install latest Teams in VDI/RDS

  2. Enable optimizations in registry IsWVDEnvironment registry

  3. Install MS websocket service and install in VDI/RDS: details are in the link above. Download by going to this URL

    https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE4AQBt

  4. Install Windows desktop client on user PC

    https://docs.microsoft.com/en-us/azure/virtual-desktop/connect-windows-7-10

  5. When using VDI published via HyWorks,

    1. Install latest HyWorks client with support for Windows desktop client

    2. HyWorks SSO client (HyWorks 3.2.8.171 or higher) with support for Windows desktop client

    3. Do connection settings in HyWorks, in advanced settings, provide this option:

      https://www.dropbox.com/t/azm2pJQqE0R9mo4gaccUseMsrdc:i:1

  6. When using RDP apps via HySecure, For HySecure Client

    1. Only HySecure client (Version 5.2.1.2) with support for Windows desktop client

    2. Go to Action -> RDP preferences and enable MS RDC client in advanced setting as additional option

      https://drive.google.com/file/d/1LaeANQbm-NzzgR8eOgEnUCJtC1WVV1b1/view?usp=sharing

Verify media optimizations loaded

After installing the WebSocket Service and the Teams desktop app, follow these steps to verify that Teams media optimizations are loaded:

  1. Select your user profile image, then select About.

  2. Select Version.

    If media optimizations loaded, the banner will show you WVD Media optimized. If the banner shows you WVD Media not connected, quit the Teams app and try again.

  3. Select your user profile image, then select Settings.

    If media optimizations loaded, the audio devices and cameras available locally will be enumerated in the device menu. If the menu shows Remote audio, quit the Teams app and try again. If the devices still don\'t appear in the menu, check the Privacy settings on your local PC. Ensure the under Settings > Privacy > App permissions the setting Allow apps to access your microphone is toggled On. Disconnect from the remote session, then reconnect and check the audio and video devices again. To join calls and meetings with video, you must also grant permission for apps to access your camera.