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Default Settings

Default Settings affects all the devices which are already registered and which are going to be registered in future.

Default Settings are the first layer of configurations which can be overwritten by Group Settings (Second Layer) or Devices Settings of specific device.

Default setting can be configured from Monitoring > Endpoints Default Settings and consists of:

  1. Configuration
  2. Login Settings
  3. UI Controls
  4. Desktop Mode & Protocol
  5. Upgrade Settings
  6. Power Saving Mode
  7. Advance Settings
  8. Custom Links

Note

  • Default Settings will be available in Default organization only

  • Default Settings button will be available only if devices are not selected.

Configuration Tab

Screen Resolution

We recommend instead of configuring a common resolution on all the devices configure for each device through Device Settings.

Volume

Administrator can set the default volume for all the devices using Volume options. Following devices will be unaffected if default settings are changed:

  1. Devices not inheriting Volume Settings i.e. Device Settings of such devices are either manually configured or is set to User's Settings

  2. Windows Clients -- Assuming such devices to be under the control of users any such configurations are ignored

Note

Volume settings in Default Settings can be overwritten by the Device Settings of a specific device.

USB Redirection Driver

USB Redirection Driver from Default Settings determines the default USB Redirection Drivers to be used.

Important

  • USB Redirection Driver changes requires the device to be rebooted therefore if any changes are made in Default Settings, all devices inheriting the USB Redirection Drivers settings from Default Settings will be rebooted and will be configured with newly configured redirection drivers.

  • On Windows Applications, USB Redirection Driver changes won't require machine reboot, only HyWorks Client application will be restarted.

Refer article \'USB Redirection in HyWorks' for detailed on USB Redirection that is published on Support portal. Please contact Accops Support for any specific information on USB Redirection.

Language

A language can be specified to be used along with native language for newly registered devices so that the user logging in from the devices will have option of two language; one as native and another one as language specified in Default Settings dialog.

Changing the language in Default Settings dialog does not affect the existing registered devices; the language is specific to newly registered devices only.

Note

  • The language configured in Default Settings dialog does not force language settings to all the devices and/or does not overwrite any device specific language selection by user from devices end or in device specific settings

  • Administrator will be able to overwrite the device specific default language from the Device Settings dialog

  • Organizational level language configurations can be defined from Organizations -> Realm Settings. Please refer section Organizations for detailed information on language configurations.

Connection profile

Connection Profiles controls the behavior of remote display connection from end user device to virtual application and desktops based on the different protocol version and feature support on the respective OS.

Note

  • Administrator will be able to overwrite the device specific connection profile from the Device Settings dialog

  • Administrator will be able to overwrite the Device Group specific connection profile from the Device Group Settings dialog

Upload Banner Image

Upload banner image can be used to insert a specific banner image on the device login screen. The inserted banner image will be available on all registered device's login screens.

Note

  • HyWorks v3.0 or later Clients do not use Banner image and thus Banner Image configuration does not apply to v3.0 or later Clients.

  • Banner Image configuration will continue to work for v2.5 clients.

  • Custom image for the banner can also be uploaded which can be used as a banner for all the devices.

    • Supported File Formats for upload image: jpg, jpeg, gif, png

    • Maximum File Size supported for upload image: 4 MB

    • Image Dimensions supported is 700 X 175

Login Settings

Automatic Login

Automatic login configuration enables the automatic connection to the configured Desktops.

  1. Set Credentials: Devices will be automatically connected to configured Desktops using the credentials set by Administrator in Default Settings/ Device Settings

  2. Ask Credentials at first Logon: On first login users will be displayed with default login screen and on successful logon, the provided credentials will be cached. Same credentials will be used for automatic connection to the configured Desktops from next device reboot.

  3. Windows Login: Configured Desktops will be connected on the devices without any credentials and users will be needed to provide credentials in the remote session.

    Warning

    Windows login does not work with NLA (Network Level Authentication) enabled on devices.

Important

  • All auto login setting changes require device to be rebooted.

  • Enabling Auto login settings in Default Settings with option 'Reboot the device(s) now. Connected user(s) will be disconnected.' Will reboot all the devices which are inheriting the Auto login settings. The default Auto login configuration in Device Settings is 'Inherit' which means all the registered devices will be rebooted and will be configured with auto login settings.

  • Devices which will be registered later to HyWorks Controller will also start using the Auto login settings due to Inherit configuration of Auto login in Device Settings.

UI Controls

UI controls helps to customize UI components on HyWorks Client Login screen.

UI Control configurations are provided on HyWorks Controller to prevent accidental changes in HyWorks Client configurations or hiding information from end users.

UI Controls which can be shown or hidden:

  • Shutdown Button
  • Settings Button
  • Information Button
  • Network Settings
  • Accops Logo
  • Remember Me
  • Virtual Keyboard
  • USB Driver
  • Mode Change
  • Connection Over WAN/Internet

Desktop Mode & Protocol

Desktop Mode enables administrator to configure the default desktop mode for different endpoint devices. The default configurations of desktop mode in Default Settings are as follows:

  • HY1000: KIOSK

  • HY2000: KIOSK

  • HY3000: KIOSK

  • HY3020: KIOSK

  • HY4000: KIOSK

  • macOS Client: Desktop

  • Ubuntu Client: KIOSK

  • Windows Client: Desktop

  • Windows on-demand Client: Desktop

Note

  • Desktop Mode configurations in Device Settings are set as \'User Settings\' which means whatever desktop mode user is currently using will be kept as it is and will not be changed and thus changing Desktop Mode configurations in Default Settings will not affect the devices.

Important

  • Any changes in Desktop Mode configurations will require devices to be rebooted (if the device settings are being changed) and thus administrator will be careful while making changes in Default Settings as all devices inheriting Desktop Mode configurations will be rebooted and may cause running sessions to be disconnected.

  • On Windows clients, desktop mode changes not supported from HyWorks Controller management console However, desktop mode can still be changed on Windows machines from HyWorks Client login screen and secret key combinations

Display Protocol enables administrator to configure the default Display Protocol for different endpoint devices. The default configurations of Display Protocol in Default Settings are as follows:

  • HY1000: Default Display Protocol v10 (Applicable protocol - Display Protocol v10)

  • HY2000: Display Protocol v8 (Applicable protocol - Display Protocol v7/V8)

  • HY3000: Display Protocol v8 (Applicable protocol - Display Protocol V8)

  • HY3020: Windows Default (Applicable protocol - Windows Default)

  • HY4000: Display Protocol v8 (Applicable protocol - Display Protocol v7/V8/v10)

  • macOS Client: Default Display Protocol v10 (Applicable protocol - Display Protocol v10)

  • Ubuntu Client: Display Protocol v8 (Applicable protocol - Display Protocol v7/V8/v10)

  • Windows Client: Windows Default (Applicable protocol - Windows Default)

  • Windows on-demand Client: Windows Default (Applicable protocol - Windows Default)

Upgrade Settings

Administrator can enable automatic upgrade of devices by selecting Auto Update Client.

Once enabled, devices will download and install the latest hotfixes whenever available on HyWorks Controller.

By default, Auto Update Client is not enabled to avoid any accidental updates on registered devices.

Enabling Auto Update Client will upgrade the HyWorks Client application on device and the following type of devices will be affected:

  • Newly registered devices

  • Devices currently inheriting the Auto Update Client settings from Default Settings

Note

  • Devices will be updated only when clients are currently in idle state (Not having any running desktop sessions)

  • The upgrade may reboot devices

Power Saving Mode

Enabling Power Saving Mode on devices will automatically turn off the devices when the specified turn-off timeout limit is reached.

Enabling Power Saving Mode in Default Settings will affect following type of devices:

  • Newly registered devices

  • Devices currently inheriting the Power Saving Mode settings from Default Settings

Power Saving Mode does not turn off the devices; if:

  • Session is running on devices

  • Devices are configured with Automatic Login

  • User is actively operating on the devices (Mouse and Keyboard events are being observed)

  • Device model is Windows client i.e. HyWorks client running from user desktop

Advanced Settings

Enable or disable Remote Shell and Remote Control on devices from Advanced Settings. The options available in Advanced Settings are:

  • Remote Shell: It allows administrator to enable/disable the SSH on the devices and thus affects only HY3000, HY2000, HY4000 and Linux Clients only.

    Once enabled administrator will be able to SSH to specific device with root credentials and provided password (If not specified default password will be set, contact Accops Support for default password). The option provides administrator to work on devices in case of any issues or specific configurations.

  • Remote Control: It allows administrator to enable/ disable VNC on the devices and thus applies to HY3000, HY2000, HY4000, and HyWorks Client on Accops OS only, HyWorks Client installed on Ubuntu OS i.e. Linux Client will require manual installation of VNC servers on system to make this option work.

Once enabled administrator will be able to view and work on devices remotely using VNC viewer. The option provides administrator to work on devices in case of any issues or specific configurations.

By default, the options are disabled.

Below is the list of endpoints which support Remote Session - Advanced Settings configurations:

Remote Shell:

  • HY2000

  • HY3000

  • HY4000

  • Linux Clients

Remote Control:

  • HY2000

  • HY3000

  • HY4000

  • Linux Clients

Note

  • Advanced Settings configurations come into effect after reboot of endpoint devices and thus changing the configurations will reboot the devices, without prompting the user on it and thus should be configured cautiously.

Some organizations have web applications which must be made available to end-users all the time even when they are not able to access assigned desktop or applications. Such URLs can also be managed from endpoints page and published on HyWorks Clients.

On clicking on these URLs, HyWorks Client launches default browser of the system, opens the published URL. Publish such URLs for all endpoints from Custom Links page.