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Authentication Devices

Overview

Handheld Authentication Devices are registered with the secure gateway to authenticate users. These devices are used to receive Multifactor Authentication (MFA) details like OTP and Push Notifications and participate in user authentication processes such as password-less authentication.

The list of Authentication Devices can be found on Device > Authentication Devices.

This page helps the administrator search and manage - enable or disable one or multiple handheld authentication devices.

View the Authentication Devices

  1. Log on to the Management console.

  2. Navigate to Device > Authentication Devices.

  3. The page lists devices in a table with their respective information.

Field Description
Checkbox Selection checkbox to select the single or multiple devices to enable or disable.
Device ID The unique device ID.
Device Name The device name given by the user.
OS The handheld authentication device's Operating System (OS).
Device Type Details on the type of the device.
Registered On The date on which the device was first registered.
Updated On The last date the user logged in using the authentication device.
Active A checkmark will indicate if the device is enabled or not.

Enable a device

  1. Log on to the Management console.
  2. Navigate to Device > Authentication Devices.
  3. Select the checkbox against a disabled device to be allowed and click Enable.

Disable a device

  1. Log on to the Management console.
  2. Navigate to Device > Authentication Devices.
  3. Select the checkbox against an enabled device to be blocked and click Disable.

Search a device

The administrator can search for a particular device based on the Device Status if there are many registered devices. Hence the devices can be filtered as either Active Devices or Inactive Devices.