Release Summary (AHS-HF-5427-GU0005)
Applicable versions
This hotfix is applicable on 5.4.2.7
How to apply Hotfix
Please refer Appendix A: Upgrading HySecure Cluster for procedure to upgrade HySecure cluster gateway.
How to Get Hysecure Hotfix AHS-HF-5427-GU0005
Use registered account to download hotfix from support.accops.com.
MD5 Checksum of HotFix: a5a1cbc2e515a47d7a276af6b8a87c22
Appendix A: Upgrading Hysecure Cluster
The section describes the detailed process to apply hotfix on HySecure Cluster having three nodes (Active, Standby and Real Gateway server):
To upgrade HySecure cluster, follow these main steps:
- Upgrade the HySecure Real Node
- Upgrade the HySecure Standby Cluster Manger Node
- Upgrade the HySecure Active Cluster Manger Node
Upgrading Real HySecure Cluster Node
- Connect to Real HySecure Cluster node as Security Officer. Make sure to connect using the actual IP address of the Real node and not the virtual IP address.
- Log in as Security officer.
- Go to High Availability > HA enable/disable and enable maintenance mode.
- Go to Host Maintenance > Upgrade Firmware and select Hotfix or service pack and upload the HySecure hotfix file. It may take 1 minutes or more to upload the hotfix based on network bandwidth between your PC and Gateway.
- Once the hotfix file is uploaded and upgrade has started, the message will be displayed on the browser. In some cases, the message may not come on the Management console. Refresh the browser and see if the upgrade has completed.
- After hotfix is applied successfully the gateway will be restarted automatically.
- Go to Settings > General Settings > Upgrade Firmware and click View Logs to check the hotfix installation logs.
Upgrading Standby Hysecure Cluster Manager Node
- Connect to Standby HySecure Cluster Manager node as Security Officer. Make sure to connect using the actual IP address of the Standby node and not the virtual IP address.
- Log in as Security officer.
- Go to High Availability > HA enable/disable and enable maintenance mode.
- Go to Host Maintenance > Upgrade Firmware and select Hotfix or service pack and upload the HySecure hotfix file. It may take 1 minutes or more to upload the hotfix based on network bandwidth between your PC and Gateway.
- Once the hotfix file is uploaded and upgrade has started, the message will be displayed on the browser. In some cases, the message may not come on the Management console. Refresh the browser and see if the upgrade has completed.
- After hotfix is applied successfully the gateway will be restarted automatically.
- Go to Settings > General Settings > Upgrade Firmware and click on View Logs button to check the hotfix installation logs.
Upgrading Active Hysecure Cluster Manager Node
- Connect to Active HySecure Cluster Manager node as Security Officer. Do not connect using Virtual IP Address, use the actual IP of Active node.
- Log in as Security officer.
- Go to High Availability > HA enable/disable and enable maintenance mode.
- Go to Host Maintenance > Upgrade Firmware and select Hotfix or service pack and upload the HySecure hotfix file. It may take 1 minutes or more to upload the hotfix based on network bandwidth between your PC and Gateway.
- Once the hotfix file is uploaded and upgrade has started, the message will be displayed on the browser. In some cases, the message may not come on the Management console. Refresh the browser and see if the upgrade has completed.
- After hotfix is applied successfully the gateway will be restarted automatically. Node will reboot and join the cluster as Standby node into the cluster, and standby node becomes active.
- Go to Settings > General Settings > Upgrade Firmware and click on View Logs button to check the hotfix installation logs.
Disabling Maintenance Mode in Active Node
- Connect to Active HySecure Cluster Manager node as Security Officer. Do not connect using Virtual IP Address, use the actual IP of Active node.
- Login as security officer.
- Go to High Availability > HA enable/disable and disable maintenance mode.
Disabling Maintenance Mode in Standby Node
- Connect to Standby HySecure Cluster Manager node as Security Officer. Do not connect using Virtual IP Address, use the actual IP of Standby node.
- Login as security officer.
- Go to High Availability > HA enable/disable and disable maintenance mode.
Disabling Maintenance Mode in Real Node
- Connect to Real HySecure node as Security Officer. Do not connect using Virtual IP Address, use the actual IP of real node.
- Login as security officer.
- Go to High Availability > HA enable/disable and disable maintenance mode.