Known Limitations and Issues of HyLabs
- Last Updated Date: 22-Sep-2022
- Release: HyWorks v3.4
Note
The Known issues list is updated with every release. This is the current list of known issues.
| # | Subject |
|---|---|
| 27266 | HyLabs(HyLite) is not supported with authentication domain having following configurations: authentication server - built-in, authorization server - built-in and user credentials for remote server - User provided credentials. AD/LDAP based authentication configurations should be used. |
| 14403 | Reservation Redeployment is getting stuck when snapshot setting is changed. |
| 13393 | Daily reservation is shown to run after one month after editing (4 schedules are there with daily recurrence even past dates). Workaround: Update the schedules again. |
| 12973 | Incorrect log is displayed for fix course self-study operation of powered off reserved VMs. |
| 12970 | Self-study - Events that are not required to be logged are also logged. |
| 12884 | No conflict occurs if Self-study is created simultaneously by the participant and admin. |
| 10916 | With ‘Reuse VMs..” disabled in reservation, course self-studies scheduled near to course reservation end-time may fail. Recommendation: Create self-studies after some time of course reservation end so that course reservation can be ended. |
| 10891 | CSV import fails for Unicode file format. Workaround: Use other supported formats like UTF-8, Shift-JIS etc. |
| 10881 | Machine keys in IIS configuration for HyWorks web application resets on upgrade and login from HyLite results in error page 'Server Error in '/' Application.' => Error occurred during a cryptographic operation. Workaround: HyWorks Management Console web application Machine keys should be backed-up before upgrade and should be restored after the upgrade. |
| 10879 | Schedule code accepts special character ` and Code validation error occurs if administrator continues to schedule reservation with provided code. Recommendation: The mentioned special character should not be used. |
| 10877 | No warning or information of associated course self-study is shown while redeploying course reservation. |
| 10874 | Course reservation with higher limits can be created if gold master is modified to reduce the previous allowed set limit. Recommendation: Delete and recreate the Gold Master instead of modifying the existing one. |
| 10868 | Audit announcement is shown to the users, even when inactive Workaround: Delete audit announcement if not needed. |
| 10806 | Running reservation time can change after editing and re importing CSV. Recommendation: Do not update running reservations using CSV. |
| 10794 | Unable to import users when realm name is mentioned in CSV. |
| 10771 | Users not part of any course will not be able to access self-study reservations made by reservation admin for them. Workaround: Create a dummy course for such users. |
| 10757 | Allow Connect option works only when preparation time is higher than the allow connect time. Reservations must be in running state for allow connect function to work. |
| 10716 | Pool creation types gets reset to 0 for RMS created desktop pools -> Leaves existing desktop pool, replica, resource pool as unmanaged. Recommendation: RMS desktop pools should not be altered from HyWorks Management Console. |
| 10676 | Course Self-Study reservation option should not be present in management for assistant user. Recommendation: This is a duplicate option in HyLabs screen for assistant user. If needed, add reservation option itself can be disabled for assistant user from HyWorks Management Console. |
| 10643 | If RMS admin and the Participant creates Self-study for the conflicting time, Participant is unable to create more reservations. Recommendation: Delete one of the self-study reservations for user. |
| 10640 | If RMS admin creates one self-study for participant, participant's count for "Max Self-Studies Allowed" remains intact. Recommendation: Self-study should be initiated by end-users only and thus administrators should not create self-study reservations for them. |
| 10603 | On deleting Reservation Pool manually, its resource pool does not get deleted from vCenter. Recommendation: RMS desktop pools should not be altered from HyWorks Management Console. |
| 10027 | "Number of connections exceeded" error is displayed in the Schedule tab instead of Self-Study Reservation. |
| 10026 | CSV Import: Reservation is getting added, even when self-study enabled has duration set as 0. Recommendation: Self-study duration should not be kept as 0 while being imported from CSV. |
| 9044 | MMC and RMS service config details should be restored post upgrade. Recommendation: Backup should be taken before upgrade for smooth and faster restoration of configurations. |
| 8854 | Incorrect Japanese translation in Deployment options dialog. Recommendation: Use Chrome or Firefox for administration. |
| 8709 | Course self-study is getting failed when "Assign network ready desktops" is enabled on Gold master. Recommendation: Keep the flag as disabled in provisioning profiles. |
| 8648 | Reservation should be highlighted using some mechanism if they have some recommended deployment options pending. |
| 8384 | Admin, incharge can create self-study with same time as existing user self-study. |
| 8192 | Calendar should show all reservation assigned to Participant/ Incharge / assistant. |
| 7976 | Audio and Mic cannot be controlled from HyWorks Controller Connection Profiles in session from HyLite. Workaround: Additional Command Line Params can be used |
| 7975 | Course extension by admin are not reflected on calendar view and hence, course self-study can be created by admin in extended period of course reservation. |
| 7962 | RMS logs-out user session though it has been disconnected from HyWorks Controller by admin. |
| 7959 | In some cases, immediately after system start DVM agent may not get updated as powered-on due to failure in connecting to AccopsMQ. |
| 7943 | Updating an existing schedule shows conflicts with expired schedule. Workaround: Update schedule and change start date as today. |
| 7880 | On changing default reservation settings, changes are not reflected on running self-study reservation |
| 7863 | Are you sure you want to shut down the selected reservation? confirm action dialog box is not hidden and page is stuck. |
| 7850 | Mail comes on start event even when the reservation is failed. |
| 7825 | Importing .txt file via CSV Import results in Object reference error. |
| 7814 | Extension is allowed for course reservation schedules which results in conflicting of schedules of same reservation. |
| 7805 | Reservation status is not updated as failed when creation of VMs failed during redeploy. |
| 7803 | Session change of connect is not updated if DVM Agent counters error like [#7802]. |
| 7789 | Timezone Issues: Reservation creation may not work correctly when users are working from different timezone as HyLabs portal displays current time of client machine whereas reservation scheduling uses server time for calculations. |
| 7786 | [Gap/ Limitation for Kyoto] While creating self-study reservation, extension of existing reservation is not considered, Participant is able to add reservation in conflicting schedule |
| 7771 | Refresh button is displayed for course default GM when only admin access flag is enabled |
| 7693 | Numbering by RMS is not getting used for newly created VMs after deleting the VMs from the reservation. |
| 7538 | Session change event for lock and unlock are not generated thus, max concurrent connection count is un-managed with Desktop concurrent connection check option as 1. |
| 7522 | Agent status is not displayed for cloned VMs on reserved VMs wizard. |
| 7518 | GM Limits will not get applied on existing reservations schedules post upgrade from v3.2 to v3.3. |
| 7503 | Keeping End time of schedule1 and start time of schedule2 shows conflict e.g. two schedules (schedule1 ending at 5:30 and schedule2 starting at 5:30) cannot be created Workaround: Create schedule1 with end time as 5:29 or schedule2 with start date as 5:31. |
| 7471 | Deployment setting are not considered for all kinds of GM limits. |
| 7445 | Enter value less than 99999 validation message is not displayed for Max Active VMs field while adding gold master. |
| 7257 | RMS: Incharge able to remove himself from the course. |
| 6336 | Assistants can edit incharge list in reservation. |
| 6251 | Disabling course self-study in course reservation settings after course self-study reservations creation, does not show any error and course self-studies are accessible. |
| 6090 | [GAP] Object available through all applicable roles should be displayed for a user. |
| 5495 | Sometimes even after logging out of RMS portal, the next logon with user having different role causes mix-up of roles and presents improper interface to user. |
| 4872 | [Kyoto] Reservation edit should show the redeploy settings as saved from Gold Master. |
| 4840 | Same CentOS and Ubuntu VDI gold master can be accessed by reservation admin, incharge, assistant. |
| 4810 | Computer account deletion from AD will get failed if provisioning profile has been modified to use different domain user account. |
| 4226 | Connect button gets enabled even when reserved VMs are still in configuring state. |
| 4216 | Multi-Schedule reservation is not displayed properly in received mails as per in E-mail Notification Settings. |
| 4101 | Deleting participant from self-study reservation created by admin, will come into effect only in next schedule. |