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Management Console Layout Overview

The HyWorks Management Console provides a very intuitive user interface to help manage all HyWorks configurations centrally. These configurations are available under various screens as described below:

HyWorks Management Console Navigation Layout

This has a Three-level menu navigation layout:

  • Primary - Left side menu
  • Secondary - Top menu
  • Tertiary - Second from the top menu

Top-most Right Side Panel

The top panel of the Management Console provides access to:

  • The option to Switch Organization
  • Details of the logged-in user
  • Link to the Logs screen
  • Change Password: Applicable for a HyWorks local user super-administrator account (not for active directory users, designated as HyWorks super-administrator)
  • Logout option
  • Link to Help page

Current Organization and the option to switch Organization

The top panel displays the organization that is selected at present and enables the Administrator to switch to another organization.

Currently Logged-in User Details and Actions

The top panel also displays the details of the current administrator user.

The dropdown list (available next to the name of the administrator) provides options to:

  • View Logs

  • View Help

  • Change Password

  • Logout

Monitor

The Monitoring section in HyWorks provides the administrator the ability to monitor and manage the following objects:

  1. Dashboard
  2. Live Sessions
  3. Session Recordings

Dashboard

Upon successful log-in, the Administrator can navigate to the Dashboard. The Dashboard will display a summary of the HyWorks configurations and deployments in an easy-to-read format for quick analysis of the current system usage and status monitoring. The following information is available on the Dashboard:

  • System Usage: Sessions information, endpoints information, information of the desktop virtual machines, license usage, published virtual applications information.

  • Configurations: HyWorks Controller configuration and status, Shared Session Hosts, Authentication Servers, Dedicated Session Providers information.

Live Sessions

Types of sessions that can be monitored and managed from the Live Sessions are:

  1. User Sessions

  2. Application Sessions

  3. Desktop Sessions

Session Recordings

Recorded files for application and desktop sessions can be managed using the Session Recording menu. Only a user with a Recording Auditor role can view the recordings. By default, the super-administrators have the privilege to view the recordings.

Users

The Users section in HyWorks provides the ability for the administrator to manage registered users, the user store and admin users. The following menus are available in this section:

Registered Users,

This screen lists all the registered users (any user that has signed in successfully to HyWorks at least once). It also shows the assigned applications, desktops, and connection policies as well as the following options:

  • View details of the user

  • Delete a user

  • Export (export user details)

User Store

The User Management section enables Administrators to configure local users and groups within the HyWorks database. These users and groups can be used to authenticate and authorize access to users. The Users and Groups sub-sections can be used to manage users and groups respectively.

Local Users

This section can help in managing built-in users (users created within HyWorks) with the following actions:

  • Add new users

  • Modify existing users

  • Delete existing users

  • Import/Export users from/to CSV files

  • Sync Users

  • Download template CSV filers for user import

Local Groups

  • Add new groups

  • Modify existing groups

  • Delete existing groups

Admin Users

The Admin Users section in HyWorks provides an interface to define access and delegate administration policies. The following two sub-sections are available within this section:

Administrators: This section includes information for adding, removing, or changing administrative permissions of the users.

Roles: This section has information about viewing system-defined roles and managing custom roles.

Apps

The Applications section can be used for the following operations:

  • Add/Publish a virtual applications

  • Copy an existing application

  • View details of applications that are already added in Read-only mode

  • Modify added applications

  • Delete existing applications

  • Export (Export application details)

Devices

Endpoint management in HyWorks enables the Administrators to control every aspect of the registered endpoints, such as volume control, display management, policy controls, etc.

Devices

This section includes information about registered devices for adding, removing, or changing the settings of the devices. The Devices section can be used for the following operations:

  • Default Settings
  • Device Settings
  • Export registered device data.
  • Disable, Delete Device
  • Move to group/set
  • Get logs of devices

Device Set

This section includes information about the set of registered devices for adding, removing, or changing settings of the device set. The Devices set section can be used for the following operations:

  • Add a new device set
  • Edit an existing service set
  • Delete a device set

Classification Rules

This section has information for managing client groups. It can be used to restrict the end-user access to desktops or virtual applications from the allowed list of endpoints based on the MAC address, LAN IP or WAN IP rules. The following operations can be performed:

  • Add a new rule
  • Edit an existing rule
  • Delete rules

Policies

This section can be used to define policies for session experience, connection properties for a desktop or an application, user session recording, and application entitlements with Users, Groups, OUs, and Pools.

Profiles

This section can be used to define policies for user session experience, connection properties for a desktop/ application session, and session recording.

Connection Profiles

Connection profiles define the session experience and connection properties for a desktop or an application. The following management operations can be performed through this section:

  • Create a new connection profile

  • Modify an existing connection profile

  • Delete an existing connection profile

  • Copy

  • Reset Profile

Session Recording Profile

The session recording profile has configurations to control the behavior of session recordings, such as when to start/stop recordings and also the properties of a session recording file. The following management operations can be performed:

  • Add a new profile

  • Edit an existing profile

  • Delete a profile

Entitlements

The Entitlements section can be used to add/edit/delete application and connection profile entitlements for the current organization. The following types of entitlements can be created:

  1. Users

  2. Groups

  3. OUs

  4. Desktop Pools

VDI

The VDI section allows the management of desktop pools, session servers (session host servers, session teams, capacity planning), and management of desktop virtual machines.

Pools

The Desktop Pools screen provides an interface for creating and managing pools of desktops and associating the desktops for intended clients. The following management operations are possible:

  • Add/Edit/Delete Dedicated Desktop Pools

  • Add/Edit/Delete Shared Hosted Desktop Pools

  • Add to maintenance/Remove from maintenance

  • Export (export pool details)

Session Servers

This section can be used to manage servers, server teams, and capacity planning.

Servers

Shared session providers can be used to deliver applications or shared desktop sessions to end-users are configured and managed using this section. Shared session hosts (Microsoft RDS servers/ Linux RDS servers).

The following administrative tasks can be done via this section:

  • Add a new Server

  • Modify the configurations of an existing Server

  • Delete an existing Server

  • Troubleshoot

  • Copy (Creating a Shared Session Hosts copy with the same settings)

Server Teams

This section can be used to manage session host server teams. Having multiple session host servers in a team enables them to balance the load of remote sessions among all the member servers. HyWorks supports "Adaptive" (live resource-based), "Weighted Round Robin", and "Weighted Least Connection" load-balancing mechanisms. The Administrator can perform the following actions:

  • Add new session teams

  • Modify an existing session team configurations

  • View/Upgrade and download logs of member Session Host Servers

  • Delete existing session teams

  • Export (export team details)

  • The Bar Icon for Managed Teams shows a chart of the Servers and Connections

Capacity Plan

This section can be used to provision and manage session host servers of teams as per the configured plan and helps save costs within Cloud Deployments. Based on the user's session load, various plans can be assigned to teams. Separate plans can be used to manage the weekday load and weekend load. Each team can be assigned multiple plans based on their session usage pattern. The Administrator can perform the following actions:

  • Add a New Plan

  • Modify an existing capacity plan

  • Delete a capacity plan

VMs

Once a desktop pool is created in HyWorks, all virtual machines that are a member of the pool will be listed in the VMs sections. The administrator will be able to manage all the configured desktop VMs using the following options:

  • Power Operations

  • Assign/Unassign desktops

  • Remove from the pool

  • Refresh Desktop Agent status, Upgrade DVM Tools and download Desktop Agent logs

  • Fix errors (if a VM provisioned by HyWorks is reporting an issue, recreate the desktop)

  • Troubleshoot

Settings

The "Settings" section is used to manage configurations for organizations, authentications, and connectors (Session Providers). The section also provides System level settings and General settings.

Configure

The Configure section provides the management of Organizations, Authentication, and Connectors (Session Providers).

Organizations

Administrators can have multiple sub-organizations in HyWorks to enable a logical separation of resources. They can have assigned clients and deliver several types of desktop pools and applications to users in distinct organizations. The following actions are available in Organizations:

  • Create a new organization

  • Modify existing organization configurations

  • Delete newly created organizations

  • Expand (jump to sub-organizations)

Authentication

This section helps to manage authentication servers for HyWorks configurations. HyWorks supports Microsoft Active Directory, Novell eDirectory, OpenLDAP, and Built-in (HyWorks database) as authentication and authorization servers. The administrator can use this section to complete the following administrative tasks in this section:

  • Add an authentication server

  • Modify authentication server configurations

  • Delete an existing authentication server

Connectors

All types of session providers that can be used to deliver desktop sessions to end-users are configured and managed using the Connectors section. HyWorks supports the following categories of session providers: Dedicated session providers (VMware vCenter Servers/ ESXi Servers and Microsoft SCVMM/ Hyper-V Servers, Nutanix, Azure, Physical PC). The administrative tasks listed below can be completed through this section:

  • Add a new Connector

  • Modify configurations of an existing Connector

  • Delete an existing Connector

  • PhysicalPC Template

System

The System section in HyWorks is used to set most of the system configurations. It consists of the following subsections:

Controllers

The HyWorks Controller section in HyWorks enables the administrator to perform the following configurations:

  • View the current HyWorks Controller Server and database details

  • Add HyWorks Controller to create a cluster

  • Change the HyWorks Controller server's mode

  • Delete the HyWorks Controller Cluster Server

Licensing

A dedicated section for viewing, applying, and updating licenses in HyWorks.

Backup Restore

The backup and Restore section is used for configuring HyWorks scheduled backups or to take instant backups.

SMTP Config

SMTP Config section helps in configuring the SMTP server for notifications and backups.

Syslog Settings

The Syslog Settings section has information for configuring the syslog server in HyWorks for log forwarding. The configured syslog server can also be used for log archiving.

General

The General section can be used for the management of Advance Settings, Announcements, and Site Management.

Advance Settings

The Advanced Settings section has essential server-level configurations that are used for performance tweaking and enabling system-level configurational changes. Caution is advised when modifying these configurations as they will be applied at the department level.

Announcements

This page contains the list of announcements for endpoints and provides the options to add, edit, and delete announcements.

Site Management

The Site Management section is used for Disaster Recovery management.

Logs

This section is a dedicated screen for viewing and downloading the HyWorks Controller logs.

Help

This section provides links for important help documents and download links for the Accops software.