View Devices Information

To view detailed information of the Devices, click Device Name. Device Details page following information of the device:

Sr. No.	Property	Purpose	Possible Values	Is Configurable
1	Device Name	Display name of the device	By default, generated by the HyWorks Controller as - HyDesk + ‘MAC Address’. Admin can configure the name for device as per his choice with Maximum character limit of 100	Yes
2	MAC Address	MAC Address of device	MAC Address	No
3	Device IP Address	IP Address of device	IP Address	No
4	Network IP Address	IP Address of Network where device is located	As provided by ISP or in case of LAN environment same as Device IP	No
5	Serial No.	The serial number of Device	e.g. XYZ45024	No
6	Model No.	Model number of devices	e.g. HY3000	No
7	Hardware Version	Details of the hardware of the device	e.g. ETCC00XC0480	No
8	Software Version	Software version running on the device	e.g. 257
9	RDP Protocol	Display Protocol currently set on the device	e.g. Display Protocol v10	Yes
10	Language	The language currently set on the device	e.g. US or German	No
11	Registered On	The time on which device was registered with Accops HyWorks Controller Service	e.g. 25-Jun-2015 05:20:56 PM	No
12	Last Seen	The time on which last time controller has made communication with device	e.g. 25-Jun-2015 05:23:56 PM	No
13	Status	Status of the device	Active: Device with running session Offline: Device not communicating with controller Idle: Devices connected with controller but does not have any desktop or app sessions	No
14	Connection Status	Connection Status of device	Reachable: Device is communicating with Controller Unreachable: Device is not in connection with Controller Connecting: Checking the status of the device	No
15	Connection Profile	Assigned connection profile to the device. User will be getting the remote sessions as per the assigned connection profile	Default Profile: The system generated default profile, assigned to devices by default User assigned profiles	Yes