Device Settings

Device Settings enables administrators to apply device-specific settings. Device Settings is has the highest priority and thus overwrites Default Settings or Device Set Settings.

To edit the device settings, go to Devices > Devices and select device and then click Device Settings.

Configuration

Device Name

Rename the device if required. Device Name supports special characters:**: _ SPACE () {} # @ : -

Group Name

Displays the name of the device set, to which this device belongs. The device set cannot be changed from Device Settings dialog.

Volume

A device can be configured to use specific volume settings.

By default, volume is configured as Inherit, which means all devices will use volume settings configured for their device set.

To overwrite the volume setting for a specific device:

Select the device and click Device Settings
Go to Configurations
Select appropriate Volume settings

a. Inherit: Use the volume settings as configured in Group Settings

b. User's Settings: Let the device use its settings and do not force settings from HyWorks Controller

c. Set Manually: Specify Volume manually for the device. Set the volume slider to desired level
Click Save

Device volume will be changed as per configured settings in next successful heartbeat

Note

Any difference between the Device Settings and current user settings will be represented by exclamation mark with red color on the device page.
Windows Clients (HyWorks Clients running on Windows Desktops) does not support volume changes from HyWorks Controller to keep user's settings intact. Thus, while modifying the Device Settings of a Windows Client all such inapplicable settings are disabled. The behavior of disabling inapplicable settings is termed as Model based behavior and will be explained in detail in later section of the Admin guide.

USB Redirection Driver

Use USB Redirection Driver option to enable specific USB Redirection Driver configuration for a specific device.

USB Redirection Driver configuration is set to Inherit to use the USB Redirection Driver configurations from Device Set Settings.

To change the USB Redirection Driver setting of a specific device:

Select the device and click Device Settings
Go to Configurations
In USB Redirection Driver dropdown list
1. Select Inherit to use USB Redirection Drivers configurations from Group Settings
2. Select \'Set Manually\' and specify the USB Redirection driver to be used by the device
  1. Built-In (Recommended for dedicated VDI deployments)
  2. Enhanced (Recommended for shared VDI deployments)
Click Save
If any change in USB Redirection Driver (currently used by device) is detected, device reboot will be required, and a Confirm Action dialog will be prompted
Click Save

Device will be rebooted and will start using new USB Redirection Driver configurations after restart

Important

Supported USB Redirection Driver list is populated as per installed USB Redirection Drivers on the device e.g. Linux Client does not support Enhanced USB Redirection Driver and thus when using Linux Client, Redirection Driver dropdown will not display the Enhanced option
USB Redirection Driver settings changes require device reboot and thus any active session will be disconnected, and device will be rebooted
As mentioned in Default Settings - USB Redirection Driver section, on Windows machines, system restart will not be required, and HyWorks Client application will be closed and reopened to use new USB Redirection Driver settings

Desktop Mode

A device can be configured to use specific Desktop Mode settings.

By default, Desktop Mode is configured as Inherit in Device Settings which means all devices will use Desktop Mode settings from respective Device Sets.

Desktop Mode configurations in Device Settings could be used for overwriting the Device Set or Default Settings configuration.

To change the Desktop Mode setting of a specific device:

Select the device and click Device Settings
Go to Configurations
Select option from Desktop Mode dropdown

a. Inherit: Use the Desktop Mode settings as configured in Group Settings

b. User's Settings: Let the device use its settings and do not force settings from HyWorks Controller

c. Set Manually: Specify Desktop Mode manually for the device
Click Save

Note

Any difference between the Device Settings and current user settings will be represented by exclamation mark with red color on device page.
Windows Clients (HyWorks Clients running on Windows Desktops) does not support Desktop Mode changes from HyWorks Controller to keep user\'s settings intact. Thus, while modifying the Device Settings of a Windows Client all such inapplicable settings are disabled. The behavior of disabling inapplicable settings is termed as Model based behavior.

Display Protocol

A device can be configured to use specific Display Protocol settings.

By default, Display Protocol is configured as User Settings in Device Settings which means all devices will use it's own Display Protocol settings.

Display Protocol configurations in Device Settings could be used for overwriting the Device Set or Default Settings configuration.

To change the Display Protocol setting of a specific device:

Select the device and click Device Settings
Go to Configurations
Select option from Display Protocol dropdown

a. Inherit: Use the Display Protocol settings as configured in Group Settings

b. User's Settings: Let the device use its settings and do not force settings from HyWorks Controller

c. Set Manually: Specify Display Protocol for the device
Click Save

Note

Any difference between the Device Settings and current user settings will be represented by exclamation mark with red color on device page.
Windows Clients (HyWorks Clients running on Windows Desktops) does not support Desktop Mode changes from HyWorks Controller to keep user\'s settings intact. Thus, while modifying the Device Settings of a Windows Client all such inapplicable settings are disabled. The behavior of disabling inapplicable settings is termed as Model based behavior.

Default Language

Default language option can be used to set the default language for the device and to provide language choices to the user on the HyWorks Client login screen.

The default value is always native using the native (EN-US) language of the device until another language is specified on HyWorks Controller.

In Default Language option administrator will be able to configure the following language configurations:

Add More Languages
Remove Added Languages
Select Default Language

Add More Languages

Adding multiple languages for the device provides end user options to select language of their choice. To add multiple languages for the device, in Device Settings dialog -> Configuration screen:

Click Add More Languages.
Select all the required languages from All Languages and use right arrow to move all selected langugaes in Selected Languages.
Click Add.
Default Language changes in Device Settings require device reboot and thus Confirm Action dialog will be displayed with checkbox Reboot the device now. Connected user will be disconnected.

a. Enabling this option will reboot the device immediately and language changes will be applied

b. Keeping this option as unchecked will not reboot the device and changes will be applied on next device reboot

Removing Languages

Administrators can also remove additional languages by selecting the languages from language list on right side.

Click Left arrow.
Click Add.
Default Language changes in Device Settings require device reboot and thus Confirm Action dialog will be displayed with checkbox Reboot the device now. Connected user will be disconnected.

a. Enabling this option will reboot the device immediately and language changes will be applied

b. Keeping this option will not reboot the device and changes will be applied on next device reboot

All the selected languages will be removed from Default Language drop down list. Rebooting the device will enable the Keyboard control on login screen with all above language changes available.

Note

Administrator will not be able to remove the Default Language | using above steps.

Selecting Default Language for Device

Administrator can specify a default language for any specific device, but user will always have option to change the keyboard layout based on the provided options.

Selecting any language from Default Language drop down will make that language default language for the device.
Default Language changes in Device Settings require device reboot and thus Confirm Action dialog will be displayed with checkbox Reboot the device now. Connected user will be disconnected

a. Enabling this option will reboot the device immediately and language changes will be applied

b. Keeping this option will not reboot the device and changes will be applied on next device reboot
In case of no other language is selected by the user during login, the default language specified in Device Settings should be used.

Connection Profile

Device Settings > Configurations > Connection Profile dropdown option can be used to specify connection profile for the selected device.

Connection profiles are used to configure user experience options in the Desktop sessions and can be created from HyWorks Controller Management Console > Setup > Connection Profile.

To configure a new connection profile:

Select the device and click Device Settings
Go to Configurations
In Connection Profile dropdown list, select the option Set Manually (Default configuration is Inherit > Which means devices will use the connection profile as defined in Device group)
Select the desired connection profile from Connection Profile dropdown list
Click Save New Connection profile will be configured on the device and will be used in the next session.

Connection profile can directly be configured using Assign Profile dialog. See section Assign Connection Profile for more details.

Use link 'View Profile Details' to directly open the details of selected profile in edit wizard.

Refer Setup - Connection Profile section for more details on Connection Profiles and its attributes.

Note

The connection profile changes do not get applied on the currently running sessions.

Software Version

This field will be used to display the current client version of the device. In case of any difference between the current version and available software version on HyWorks Controller, an alert icon (exclamation sign with red/ orange color) will appear, representing out of sync client version.

The alert can be used to change the device settings to enable/ disable the Auto Update Client settings.

Auto Login settings in Device Settings can be used to configure specific auto login settings on the selected device. Following configurations are possible:

Inherit: The default Auto Login configuration in Device Settings. Specifying the device to inherit the login setting from Device Set Settings and thus device will use Auto Login settings as configured in Device Set Settings e.g. if Auto Login in Device Set Settings is configured as Windows Login and if Device Settings > Auto Login is set as Inherit then it will get Auto Login configuration as Windows Login.
Image displayed next to Auto login checkbox reflects the status of Auto Login configurations in Device Set Settings
- A Cross sign [X] reflects that Auto Login is disabled in Group Settings
- A Tick sign reflects that Auto login is enabled in Group Settings.
Enable: Selecting Auto Login as Enable in Device Settings will enable the automatic login on selected device irrespective of Default Settings or Device Set configurations. Once Auto Login is set to Enable one of the following configurations needs to be selected:
- Set Credentials
  Devices will be automatically connected to configured Desktops using the credentials set by Administrator in Default Settings/ Device Settings
- Ask Credentials at first Logon
  On first login users will be displayed with default login screen and on successful logon, the provided credentials will be cached. Same credentials will be used for automatic connection to the configured Desktops from next device reboot.
- Disable
  Specifies that selected device will not use automatic login settings and thus manual login will be enabled on device.
- Windows Login
  Configured Desktops will be connected on the devices without any credentials and users will be needed to provide credentials in the remote session.

Warning

Windows login does not work with NLA (Network Level Authentication) enabled on devices.

Enable Auto Login Configurations from Device Settings
1. Go to Devices > Devices page > Select a device > Click Device Settings
2. Go to Login Settings
3. Select the Auto Login checkbox to enable the auto login setting
4. Click Save
5. On Confirm Action Dialog
  
  a. Select checkbox 'Reboot the device now. Connected user will be disconnected.' to immediately reboot and configure auto login settings and click Save
  
  b. Keep checkbox 'Reboot the device now. Connected user will be disconnected.' unselected and click Save to save the settings on the device. Auto Login settings will then start functioning in next device reboot.

Display

Device Settings are the primary control layer for Display configurations on the device and it does not take configurations from the Default or Device set settings.

How does it work?

Devices once connected with HyWorks Controller share their monitor and available display settings. As per provided details HyWorks Controller enables appropriate display options for the selected device. E.g. if selected device is having only single monitor then HyWorks Controller will provide options to configure resolution and refresh rate options for single monitor and if device is having monitors, HyWorks Controller will provider options for both the monitors, selecting primary monitor etc.

Display Configurations

With Single Monitor When connected device is having only single monitor connected then it allows administrator to configure following display settings:

Resolution: Default value is Native and dropdown list will have options as shared by device
Refresh Rate: Default value is Native and dropdown list will have options as shared by device

To change any off the above two settings, select appropriate values from the respective dropdown lists and Click Save .

Device Settings will be saved and from next heartbeat device will start using new display settings.

With Multiple Monitors

If connected device is having multiple monitors plugged in, then following display settings are enabled in Device Settings -- Display section:

Display Mode Configurations: Following display modes are available:
- Native (Referred as default configuration for newly registered device)
- Single Display (Multiple Monitors connected but specifying to use only one display)
- Multiple Display (Known as True multi-monitor as well: This mode supports displaying different applications in different monitors)
- Duplicate Display (In this mode both monitors display same data)
- Use all monitors span mode (Extended Display Known as Spanning as well: This mode extends the display on both monitors)
- Vertical Multiple Display (Vertical version of Multiple Display, different applications can be displayed in different monitors)
Configure Primary Display: Configuring which one of the two monitors will function as the primary monitor
Screen Resolution and Refresh Rate settings for connected displays

Configuring Display Settings in Device Settings

Select device -- Click Device Settings to open Device Settings -> Go to Display tab
Observe available options (if settings are as per single monitors or multiple)
Configure appropriate display settings:

a. Display Mode as per requirement

b. Change resolution and refresh rate of connected monitors

c. Specify primary monitor settings (if needed)
Click Save
Logoff any running session and wait for settings to get applied (Default is 40 seconds)
Re-logon using appropriate credentials
New session should be displayed as per configured display settings.

Important

Display settings do not affect any running sessions on the device and thus also gets applied only when the session is disconnected
With Auto Login settings enabled, devices require reboot to apply display settings
Display settings will not have any impact on Windows clients as per assumption that the user must be running with best display configurations of its choice.

For details on multi-monitor configurations, please refer HyWorks Multi-monitor Configuration Guide.

UI Controls

UI Control section in Device Settings provide UI customization of HyWorks Client Login screen for a specific device which means administrator will be able to enable or disable various controls on HyWorks Client Login screen.

UI Controls in Device Settings is secondary layer which can be used to overwrite the Default Settings > UI Controls configurations.

Following settings are possible in Device Settings > UI Controls:

Inherit: To inherit UI Controls configurations from Device Set/Default Settings and thus effective UI will be customized as per Default Settings > UI Controls configurations.
Set Manually: Specifying UI Control settings and thus over writing the Device Set/Default Settings. Following settings will get enabled once UI Controls Source is selected as 'Set Manually'
- Show/ Hide Controls
- Password Protect Controls

Show/Hide UI Controls

To show a UI Control,

Select the checkbox displayed against desired UI Control in UI Controls section of Device Settings and to hide it uncheck the checkbox.
Click Save
Selected device will start showing or hiding respective UI Controls on HyWorks Client login screen
- UI Controls Which can be shown or hidden:
  - Shutdown
  - Settings
  - Information
  - Network Settings tab in Settings window
  - Accops Logo
  - Remember Me
  - Virtual Keyboard
  - USB Driver
  - Mode Change
  - Connection Over WAN/Internet

Password Protect UI Controls

To make any UI Control password protected,

Go to UI Controls section in Device Settings dialog
Select UI Controls Source dropdown as Set Manually
Select the checkbox displayed against desired UI Control to make it password protected uncheck the checkbox to keep it unprotected
Provide appropriate password if making any UI Control Password protected
Click Save
The selected device will now start using Password Protection settings
If UI Controls are made password protect, accessing those control will start prompting for password and will be accessible only on providing correct password
UI Controls which are not made password protected will be accessible without any password
- UI Controls Which can be Password Protected
  - **Shutdown **
  - **Settings **
  - Mode Change (Desktop Mode Change from HyWorks Client Login screen using secret key combination
  - Virtual Keyboard
  - USB Driver

Note

UI Controls settings in Default Settings are primary layer and Group Settings are secondary layer of UI Control configurations and can be overwritten from Device Settings of specific device. Please check Device Settings section for more details.

Upgrade Settings

Using Auto Update Client option in Upgrade Settings screen in Device Settings dialog, administrator can overwrite the auto update settings specified in the Default Settings.

Auto update client option in Device Settings is set as Inherit by default to use Auto Update Client settings from Device Set Settings.

Once Auto Update Client is enabled then devices will be downloading latest hot-fixes from HyWorks Controller and will get upgraded to latest version and vice versa if Auto update client is disabled the devices will not download the update patches from HyWorks Controller.

To change Auto Update Client configurations for a specific device:

Select the device and Click Device Settings
In Device Settings dialog, go to Configurations section
In Auto Update Client dropdown list select appropriate option. The following three viable options can be set for a device from Device Settings dialogs:

a. Inherit: Set the device to be updated as per Group Settings.

b. Enable: Update the specific device, irrespective of Group Settings.

c. Disable: Do not update the specific device, irrespective of Group Settings.
As per configured option, selected device will be set for upgrade

Important to know that current Auto Update Client configuration in Default Settings is displayed next to Auto Update Client dropdown in Device Settings to help appropriate settings.

A cross sign [x] represents Auto Update Client is disabled in Default Settings.
A tick sign represents Auto Update Client is enabled in Default Settings.

Important

Devices with running session may initiate upgrade patch download from HyWorks Controller (if Auto Update Client is enabled) but will only be upgraded when the session is not running.
Upgrade patch installation on device may take some (Appropriate message will be prompted on the device during the operation) and requires device reboot.

In the later section of the document, more information and conceptual details of device upgrade will be provided.

Power Saving Mode

Power Saving Mode section in Device Settings dialog provides administrator to set specific settings for a device and over-writing Power Saving Mode configurations pushed by Group Settings or Default Settings.

Following configurations are possible:

Inherit: Use the settings being configured in the device set this device belongs to
Set Manually
- Enable (Select the checkbox Power Saving Mode) and specify Device Turn-off timeout
- Disable (Disable the Power Saving Mode) feature for the specific device

Advanced Settings

Advanced settings in Device Settings provide options to reconfigure Remote Session settings on devices. Administrator can configure following configurations in Advanced Settings of the device:

Remote Shell: It allows administrator to enable/disable the SSH on the devices and thus applied to HY2000, HY3000, HY4000 and Linux Clients only. Once enabled administrator will be able to SSH to specific device with root credentials and default password (Contact Accops Support for default password).
Remote Control: It allows administrator to enable/ disable VNC on the devices and thus applies to HY2000, HY3000, HY4000 and HyWorks Client on Accops OS only, HyWorks Client installed on Ubuntu OS i.e. Linux Client will require manual installation of VNC servers on system to make this option work.

To enable or disable above two configurations, administrator must select appropriate option from Remote Session dropdown list:

Remote Session: Dropdown list to select the source of the Remote Session settings on device. Select appropriate option from following possible configurations:
- User Setting: Means current user settings will remain configured. User can configure these settings from HyWorks Client Login Screen -- Settings -- Diagnostic tab. If User Setting is selected, then it also displays the current configured settings with controls disabled.
- Inherit: Inherit remote session configurations from Default Settings. If Inherit is selected, then screen will display current Advanced Settings configurations in Default Settings with controls disabled.
- Set Manually: Manually specifying remote session settings. If configured as 'Set Manually' then administrator can configure Session Shell and Session Control settings as per need.
Click Save
Remote session configurations will be enabled or disabled as per

provided configurations.

Custom Links

Some organizations have web applications which must be available to end-users all the time even when they are not able to access assigned desktop or applications. Such URLs can also be managed from Devices page and published on HyWorks Clients.

On clicking on these URLs, HyWorks Client launches default browser of the system, opens the published URL.

To publish URL for all Devices, which are inheriting Custom URLs, follow the below steps:

Go to Device Settings > Custom Links

Select Custom dropdown

-   Inherit (Default value from Group Settings)

-   Set Manually

Provide appropriate Name and URL for links to publish
Choose an icon by clicking on Browse from a predefined list
Click Add
Click Save to update configurations.

Devices will get published URLs on registration call and users can Click Links to access provided URLs.