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VDI Sessions

Desktop Sessions can be monitored on HyWorks Controller Management Console >Monitor > Live Sessions > Desktops

Desktop Session section displays the list of all Desktop Sessions (dedicated/ shared hosted desktops). Administrator can remove any specific Desktop session by clicking on Remove Sessions button.

The Desktop Sessions tab provides the following information in tabular format:

Sr No Column Name Description
1 Username Displays the username of the logged-in user
2 Device Name Displays the name of the device, if user has logged in from HyDesk or HyWorks Client
3 IP Address IP address of the machine from where the user has logged-in. In case of HyLite, this will be IP address of HySecure Gateway
4 Session Id Remote Session Id on Session Host Server
5 Pool Name Name of the desktop pool from where sessions are coming
6 Pool Display Name Display Name of the desktop pool from where sessions are coming
7 Desktop Name Name of accessed desktop VM. In case of SHD this will display session host server name
8 Desktop IP Address IP Address of the desktop connected by desktop
9 Connection Profiles Connection profile applicable for this Desktop session
10 Status Status of the desktop session (Connected/ Disconnected)
11 Remote Control Option to take remote control of connected session. Applicable for SHD sessions only.
Refer document session shadowing
12 Virtual IP Address Displaying the virtual IP address assigned to the session. Not available if not configured.

Remove Desktop Session

  1. Go to Monitor > Live Sessions > Desktops

  2. Select any Desktop session by clicking on respective checkbox

  3. Click on button Remove Session(s)

  4. Confirm the action in displayed dialog box

  5. Selected Desktop Sessions will be logged out.

Behavioral Facts of SHD and Desktop VM Sessions

Dedicated Desktop VMs Sessions

  1. No option to select between disconnect and logout

  2. No option to send message to client

  3. Default Desktop Session Removal Behavior: Disconnect the sessions (Unsaved user data will not be lost until session expires).

  4. Removing Session When Session Host Agent is not available: Session will be removed with success message, but warning will be logged in logs

    a. On HyLite: Session can run infinitely as client does not sync the sessions (App/Desktop).

    b. On HyWorks Client: Sessions will be disconnected on next heartbeat sync.

Shared Hosted Desktop Sessions

  1. No option to select between disconnect and logout

  2. No option to send message to client

  3. Default Desktop Session Removal Behavior: Logout the RDS session (Unsaved user data will be lost)

  4. Removing Session When Desktop Agent is not available: Session will be removed with success message, but warning will be logged in logs

    a. On HyLite: Session can run infinitely as client does not sync the sessions (App/Desktop)

    b. On HyWorks Client: Sessions will be disconnected on next heartbeat sync