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Configure Controller Service for Specific IP Address use

On the HyWorks Controller server with multiple network adapters, it is sometimes necessary to configure the HyWorks Controller service to use a specific IP address. This document describes a method for configuring the HyWorks Controller to use specific IP addresses.

Configuration Steps:

  1. Connect to the Windows server with user credentials that have admin privileges on the system.

  2. Open the registry editor (Open Run prompt, type regedit, press Enter key) and go to the following location:

HKEY_LOCAL_MACHINE\SOFTWARE\Accops\Controller\EDC\SERVICE

  1. Create the following registry entries (See figure below for reference):

    • Registry Name: Enter the PreferredIPV4Address.
    • Registry Type: Enter the String.
    • Registry Value: Enter the IP address to be used.

  2. Save the registry configuration and exit from the registry editor.

  3. Restart Accops HyWorks Controller Service.

    1. Open Services: Open Run prompt (Shortcut: Win+r), type Services.msc, and press.
    2. Locate the Accops HyWorks Controller Service., Right click, and select Restart.

  4. Verify IP Address Usage: After service restart, follow below steps to verify Controller service is using the configured IP address:

    1. Login into HyWorks Controller Management Console with Super-administrator credentials.

    2. Navigate Server > HyWorks Controller section.

    3. Observe the value in column IP Address for HyWorks Controller > It should be the same as the IP address configured in the registry.