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SRMS Requirements

To install SRMS on a Windows desktop system, the following prerequisites must be fulfilled:

Hardware Requirements

Minimum configuration for Windows server:

  • Minimum 4GB RAM
  • 4 vCPUs
  • 10 GB of free space on the installation disk for installation, dependencies, and post-installation management files.

Note

Upgrade the server size to accommodate the necessary recording file size and the history to be maintained.

Supported Operating Systems

SRMS can be installed on any Windows operating system with the necessary prerequisites. Still, installing it on a Windows Server OS is recommended for optimal performance and ease of use.

Where to install SRMS?

SRMS needs to receive, process, and stream session recordings, which requires significant processing power. Hosting it on the same server as the Controller may lead to excessive resource consumption. It is recommended that SRMS be installed on a separate Windows server distinct from the HyWorks Controller.

Software Prerequisites for SRMS

To configure Windows Server with the SRMS, the following software must be installed and configured on the system:

  1. ASP.NET Core 8.0.*

  2. .NET Desktop Runtime 8.0.* x86/x64

  3. Dependency RabbitMQ Installation and Configuration

This section of the document provides the latest version(s) of RabbitMQ and Erlang OTP supported by HyWorks modules that require these components.

Important

About RabbitMQ and Erlang/OTP

  • It is highly recommended to keep RabbitMQ and Erlang/OTP interoperable, following the guidelines. Refer to Erlang Version Requirements | RabbitMQ for details.

  • Not all minor versions are being tested, so it is highly recommended to use the mentioned minor versions.

  • Please check the EOL of RabbitMQ and supported Erlang/OTP versions.

  • Important points to note for ASP.NET Core and .NET Desktop Runtime

    • Download and install only the recommended major version. You can select the highest minor version available. For example, if the recommended version is v8.0., then use 8.0.x. Do not use 8.1.x* or higher.

    • The official site recommends installing the desktop runtime by default, which includes the .NET Runtime, so explicit installation of .NET Runtime should not be necessary.

v4.0 Series

Accops Module/ Release/Latest Version Compatible HyWorks Controller Latest Verified RabbitMQ and Erlang/OTP Version
[Recommended]		 ASP Dot Net Core and Dot Net Desktop Runtime Minimum Verified RabbitMQ and Erlang/OTP Version
[Supported but not recommended]
VM Scale Booster
v4.0.0.169
[v4.0]		 v3.6-SP2 and the latest available hot-fix (if any). RabbitMQ: 4.3.2: Download from here
Erlang/OTP: 27.3.4.13: Download from here		 Not required for VM Scale Booster. RabbitMQ: 3.13.6: Download from here
Erlang/OTP: 26.2.5.16: Download from here
Scheduler
v4.0.0.221
[v4.0]		 v3.6-SP2 and the latest available hot-fix (if any). RabbitMQ: 4.3.2: Download from here
Erlang/OTP: 27.3.4.13: Download from here		 ASP Dot Net Core 8.0.*
Dot Net Desktop Run Time 8.0.*: Download ASP.NET and .NET Desktop Runtime from here		 RabbitMQ: 3.13.6: Download from here
Erlang/OTP: 26.2.5.16: Download from here
Action Processor
v4.0.0.172
[v4.0]		 v3.6-SP2 and the latest available hot-fix (if any). RabbitMQ: 4.3.2: Download from here
Erlang/OTP: 27.3.4.13: Download from here		 ASP Dot Net Core 8.0.*
Dot Net Desktop Run Time 8.0.*: Download ASP.NET and .NET Desktop Runtime from here		 RabbitMQ: 3.13.6: Download from here
Erlang/OTP: 26.2.5.16: Download from here
Session Recording Manager Server
v4.0.0.102
[v4.0]		 v3.6-SP2 and the latest available hot-fix (if any). RabbitMQ: 4.3.2: Download from here
Erlang/OTP: 27.3.4.13: Download from here		 ASP Dot Net Core 8.0.*
Dot Net Desktop Run Time 8.0.*: Download ASP.NET and .NET Desktop Runtime from here		 RabbitMQ: 3.13.6: Download from here
Erlang/OTP: 26.2.5.16: Download from here
Policy Engine
v20251113T1240
[v4.0]		 v3.6-SP2 and the latest available hot-fix (if any). RabbitMQ: 4.3.2: Download from here
Erlang/OTP: 27.3.4.13: Download from here		 Not required for Policy Engine. RabbitMQ: 3.13.6: Download from here
Erlang/OTP: 26.2.5.16: Download from here

References:

  • Erlang/OTP and RabbitMQ Compatibility: https://www.rabbitmq.com/docs/which-erlang

  • Download links for RabbitMQ and Erlang/OTP Versions: See the tables above for official download links.

  • RabbitMQ Configuration Script: Required for configuring RabbitMQ to be used with HyWorks modules.

Installing Downloaded Compatible Softwares

ASP.NET Core 8.0 Installation

Refer to ASP.NET Core Runtime Installation for the installation steps.

.NET Desktop Runtime 8.0 Installation

Refer to .NET Windows Desktop Runtime Installation for the installation steps.

Erlang OTP Installation

Refer to Erlang OTP Installation for the installation steps.

RabbitMQ Installation

Refer to RabbitMQ Installation for the installation and configuration steps.