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About Workspace macOS Client

Workspace Client allows access to virtualized desktops, applications, or remote work environments hosted on a server, cloud infrastructure, or virtual machine. It acts as the interface between the user's local device (e.g., a laptop, desktop, or tablet) and the resources or services they need to work within a virtualized or cloud-based workspace.

Accops has provided the following two types of clients for authentication and accessing remote resources:

  • HySecure Client: Used for accessing applications hosted on the remote servers or cloud through the HySecure Gateway.

  • Workspace Client (HyWorks Client): Used to access virtual desktop infrastructure (VDI) and resources published by the HyWorks Controller.

To improve the management of multiple clients and enhance user experience, Accops now combines both clients into a single application called the Workspace macOS Client.

This consolidation will eliminate the need to install multiple clients, simplify administrative tasks related to managing different clients, and reduce the necessity of logging into various clients to access resources.

This document outlines the essential steps for configuring the features and improvements included in this release of the Workspace macOS Client.

Components

Accops Workspace macOS Client comprises the following components:

  • Workspace Client Application
  • Gateway
  • Authentication Components
  • Favorites
  • Virtual Applications
  • Virtual Desktops
  • Web Applications
  • Monitoring and logging

Terminologies

In Workspace Client configuration, the following terms are used frequently:

  • HySecure Gateway configuration: This configuration must be performed through the HySecure Management Console.

  • HyWorks Controller configuration: This configuration must be done on the HyWorks Controller.

  • Client Login: This refers to the configuration that must be done through the Workspace macOS Client console, on the end user's machine, or both.

  • Launchpad: This refers to the interface or platform that allows users to quickly access and launch applications, resources, or services and to make any configuration changes.

  • System Tray: The system tray provides quick access to important features and notifications related to the workspace client.

Note

Administrative credentials are required to make any configuration changes in HySecure, HyWorks, the Workspace macOS Client, or on the user's machine.

System Requirements and Compatibility

Hardware requirement

  • Minimum 4 GB RAM

  • 1 GB of free disk space for a fresh installation or upgrade

Supported macOS

Supported macOS versions include:

  • macOS Sequoia (15.x)
  • macOS Sonomo (14.x)
  • macOS Ventura (13.x)
  • macOS Monterey (12.x)
  • macOS Big Sur (11.x)

Note

For macOS Big Sur: VDI/SHD/RDP applications launched exclusively through the Legacy & native protocol

macOS version protocol compatibility:

Supported protocol
mac OS Legacy Native Microsoft Remote
Desktop (MSRDC)		 Windows App
macOS Sequoia (15.x) ✅ ✅ ❌ ✅
macOS Sonomo (14.x) ✅ ✅ ❌ ✅
macOS Ventura (13.x) ✅ ✅ ❌ ✅
macOS Monterey (12.x) ✅ ✅ ❌ ✅
macOS Big Sur (11.x) ✅ ✅ ❌ ❌

Protocols:

1. Legacy Protocols:

Support starts from macOS Big Sur (11.x) and continues through the more recent versions.

2. Native Protocols:

Supported across all macOS versions listed, ensuring consistent functionality for the launch of VDI/SHD.

3. Windows App Support:

Supports macOS Monterey (12.x) and above versions.

HySecure and HyWorks Compatibility

The Workspace macOS Client is compatible with the following versions of HySecure Gateway:

  • HySecure 5.4 series

  • HySecure 7.0 series (Oracle Linux-based)

  • HySecure 7.1 series

The Workspace macOS Client is compatible with the following HyWorks Controller versions:

  • HyWorks Controller 3.6.x

  • HyWorks Controller Version 3.6.0.20640

  • HyWorks Controller Version 3.4.0.19234 SP2

  • HyWorks Controller Version 3.4.0.15792 GA

  • HyWorks Controller 3.4.0.18017 SP2 LR1 HF1.1

Feature Marices

To access all the Client Feature Matrices, click on the links below:

Note

For convenience, only the latest version is mentioned in the matrix. However, all features, except the ones introduced in the current version, are backwards compatible till the last three (3) versions.