HyWorks Troubleshooting¶
Access directories, logs, services, and registries¶
▶ How to Access Directories, Logs, Services and Registries in HyWorks
Monitor and manage desktop sessions¶
Reference¶
📖 View and Download HyWorks Logs
Use case: Where to find Controller, SHS, and DVM logs in the management console and how to export them.
Use case: Complete log file index for all HyWorks components — Controller, Session Host, DVM Tools, and SRMS.
Manage shared hosted desktop sessions¶
Manage shared hosted desktop sessions¶
▶ How to Manage Shared Hosted Desktops in the Desktops Tab
Manage personal/persistent desktops¶
▶ How to Manage Personal Desktops in the Desktops Tab in HyWorks
Power operations on VMs¶
▶ How to Power-On, Power-Off, and Restart Virtual Machines in HyWorks
Monitor user context processes¶
Identify and manage processes running in a user's desktop session.
▶ How to Manage and Monitor User Context Processes in HyWorks Desktop Sessions
Send message to desktop sessions¶
▶ How to Manage Desktop Sessions Using the Send Message Feature
Repair HyWorks Controller¶
Use the repair utility when services fail to start or the installation is corrupted.
▶ How to Repair the Accops HyWorks Controller
Upgrade HyWorks Controller¶
▶ How to Upgrade the Accops HyWorks Controller
▶ How to Upgrade Two-Node Active-Passive Cluster in HyWorks
Licence management¶
Free up licences¶
▶ How to Free Registered Licence in HyWorks
▶ How to Free Concurrent Licence in HyWorks
▶ How to Free Named Licence in HyWorks