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Client Functions

Functions of the Workspace client itself: how it is installed, upgraded and removed, what the user can reach from its window and system tray, which session hosts it can connect to, and which HyWorks Controller features it honors.

116 settings in 18 feature groups · How to read the matrix

Installation

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Client Installation folder C:\Program Files (x86)\Accops C:\Users\<user>\AppData\Local\Accops /Applications /home/$USER/.edc /home/$USER/.edc No No No
Password protected Client Installation (Customize client) No No No No No No No No
Require internet access for Installation N/A N/A N/A Yes Yes No No No
Requires admin rights on user PC/device Yes N/A Yes Yes Yes No No No
Supports silent installation Yes N/A No Yes Yes No No No
Reboot after update Yes N/A No Yes Yes No No No
Add entry to add-remove program Yes Yes No No No No No No
Installation Setup for 32-bit OS No No No No Yes No No No
Parameterized based shortcut creation and Gateway Address Yes No No No No No No No
Installer bundled with Microsoft VC++ 2019 redistributable package Yes No No No No No No No

Upgrade

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Upgrade notification to user Yes Yes No Yes Yes No No No
Auto-upgrade without user notification No No No No No No No No
Forcefully Upgrade Yes Yes No Yes Yes No No No
Manual Upgrade Yes Yes Yes Yes Yes No No No
Workspace Client upgrade through HyWorks Controller Yes N/A No Yes Yes No No No
Workspace client upgrade through HyWorks Controller (non-admin) N/A Yes No No No No No No
Reboot after upgrade Yes – No Yes Yes No No No
Upgrade from old version to latest version Yes Yes Yes Yes Yes No No No
Upgrade from latest version to upcoming version Yes Yes Yes Yes Yes No No No
Enhanced upgrade flow (Install client only when installer is successfully downloaded) with manual and forced upgrade Yes Yes No Yes Yes No No No

Uninstall

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Uninstall from add-remove program Yes Yes No Yes Yes No No No
Requires admin rights to uninstall Yes No Yes Yes Yes No No No
Password Protected HySecure Client Uninstallation (verinfo.js tag based) No No No No No No No No
All the required files should be removed/cleared from program files Yes N/A No No No No No No

Workspace Client and User Interface

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Display configurations - Information button Yes Yes Yes Yes Yes No No No
Configure Device Settings - Settings button Yes Yes Yes Yes Yes Yes Yes No
Virtual Keyboard Yes Yes Yes Yes Yes No No No
Manage attached USB devices Yes No No Yes Yes Yes Yes No
Choose preferred language Yes Yes Yes Yes Yes No No No
Showing custom and HyWorks logo No No No No No No No No
Device Power Operations No No No Yes Yes No No No
Network status Yes Yes Yes Yes Yes Yes Yes No
Server controller/Gateway connection status Yes Yes Yes Yes Yes Yes Yes No
Printing Options Yes Yes No Yes Yes No No No
Protocol Switching No No Yes No No No No No
Miscellaneous No No Yes No No No No No
Touch screen calibration No No No Yes Yes No No No
Remote Control/SSH - Diagnostic Operations No No No Yes Yes No No No
View Logs Yes Yes Yes Yes Yes Yes Yes No
Custom links Yes Yes Yes Yes Yes No No No
Announcements Yes Yes Yes Yes Yes No No No
Clear Cached Data Yes Yes Yes Yes Yes No No No
Client Exit on Logout Yes Yes Yes Yes Yes No No No
Exit Yes Yes Yes Yes Yes No No No
Signout Yes Yes Yes Yes Yes Yes Yes Yes

Organization > Desktop Client Setting

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Enable desktop client Yes Yes Yes Yes Yes No No No
Auto Login Yes Yes Yes Yes Yes No No No
Allow save user name Yes Yes Yes Yes Yes No No No
Allow save password Yes Yes Yes Yes Yes No No No
Hide app launcher Yes Yes Yes Yes Yes No No No
Hide system tray icon Yes Yes Yes Yes Yes No No No
Use custom client windows title Yes Yes Yes Yes Yes No No No
Tile Color Yes Yes Yes Yes Yes No No No
Font color Yes Yes Yes Yes Yes No No No
Application shortcuts -> Do Not Create Shortcuts Yes Yes Yes Yes Yes No No No
Application shortcuts -> Delete Shortcuts on Exit Yes Yes Yes Yes Yes No No No

USB Redirection

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Built-in Yes No No No Yes No No No
Enhanced Yes No No No No No No No
USB Redirection Over Network No No No Yes Yes No No Yes
None Yes No No No Yes No No No

Audio/Video Redirection

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Audio Yes Yes Yes[^windows-app-only] Yes Yes Yes[^client-side-enabled] Yes[^client-side-enabled] No
Video Yes Yes Yes[^windows-app-only] Yes[^via-usb-redirection] Yes[^via-usb-redirection] Yes[^client-side-but-disabled-by-default] No No
Microphone Yes Yes Yes[^windows-app-only] Yes Yes Yes[^client-side-enabled] No No

Desktop Session - Platform Support

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Windows 7 SP1 Yes No Yes Yes Yes Yes Yes Yes
Windows 8 Yes Yes Yes Yes Yes Yes Yes Yes
Windows 10 Yes Yes Yes Yes Yes Yes Yes Yes
Windows 11 Yes Yes Yes Yes Yes Yes Yes Yes
Linux - CentOS Yes Yes Yes Yes Yes Yes Yes Yes
Linux - Ubuntu Yes Yes Yes Yes Yes Yes Yes Yes

Application/SHD Platform Support

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Windows 2016 Yes Yes Yes Yes Yes Yes Yes Yes
Windows 2019 Yes Yes Yes Yes Yes Yes Yes Yes
Windows 2022 Yes Yes Yes Yes Yes Yes Yes Yes
Linux (Ubuntu) SHD Yes Yes Yes Yes Yes Yes Yes Yes

Password Management

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Update expired password Yes Yes Yes Yes Yes No No Yes

Virtual Desktop (VDI) Power Management

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Shut Down Yes Yes Yes Yes Yes No No Yes
Power Off Yes Yes Yes Yes Yes No No Yes
Pause Yes Yes Yes Yes Yes No No Yes
Restart Yes Yes Yes Yes Yes No No Yes
Resume Yes Yes Yes Yes Yes No No Yes

App Viewer

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Search Yes Yes Yes Yes Yes Yes Yes No
Refresh Yes Yes Yes Yes Yes No No No
Favorites Yes Yes Yes Yes Yes Yes Yes No
Virtual applications Yes Yes Yes Yes Yes Yes Yes Yes
Virtual Desktops Yes Yes Yes Yes Yes Yes Yes Yes
Web Application Yes Yes Yes Yes Yes Yes[^only-turbo] Yes[^only-turbo] No
Remote Desktops Yes Yes Yes Yes Yes Yes Yes Yes
Custom folders Yes Yes Yes Yes Yes No No No
Change password Yes Yes Yes Yes Yes No No Yes
App launch Yes Yes Yes Yes Yes Yes Yes Yes
No, Only Logout Yes Yes Yes Yes Yes Yes[^logout] Yes[^logout] Yes
Yes, Logoff Yes Yes Yes Yes Yes No No Yes

System Tray

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Show Yes Yes Yes Yes Yes No No No
View Logs Yes Yes Yes Yes Yes No No No
Clear cached data Yes Yes Yes Yes Yes No No No
Sign out Yes Yes Yes Yes Yes No No No
Exit Yes Yes Yes Yes Yes No No No
Notification Yes Yes No No No No No No
Diagnose Network Yes Yes No No No No No No
Preference Yes Yes Yes No No No No No
Show Statistics Yes Yes No No No No No No
Logs Yes Yes No No No No No No
Collect detailed logs Yes Yes No No No No No No
Collect recent Logs Yes Yes No No No No No No
Printing Options Yes Yes No No No No[^but-hyprint-is-supported] No No

Monitor- Session Removal

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
User session removal Yes Yes Yes Yes Yes Yes Yes Yes
App session removal Yes Yes Yes Yes Yes Yes Yes Yes
Desktops session removal Yes Yes Yes Yes Yes Yes Yes Yes

Auto Launch

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
APPS Yes Yes Yes Yes Yes No No No
SHD No No No No No No No No
VDI No No No No No No No No

Announcement

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Audit Yes Yes Yes Yes Yes No No No
Maintenance Yes Yes Yes Yes Yes No No No
General Yes Yes Yes Yes Yes No No No

Block Snapshot

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
SHD No No Yes[^native-protocol] No No No No No
VDI No No Yes[^native-protocol] No No No No No

Delivery Aspect: Console Connect

Setting Windows
(Admin)		 Windows
(On-Demand)		 macOS Ubuntu
64-bit		 Ubuntu
32-bit		 Android iOS HyLite
Delivery aspect: Console connect Yes No No No No No No No